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Customer Support Executive (CSE) voice process

jobmatchmaker consultancy

2 - 4 Lacs

India

Posted:3 days ago

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Job Description

Key Responsibilities

  • Handle inbound and outbound customer calls professionally.
  • Resolve customer queries, complaints, and issues efficiently.
  • Provide accurate information about products and services.
  • Maintain proper records of customer interactions.
  • Follow company policies, quality standards, and communication guidelines.
  • Achieve daily and monthly performance targets.
  • Ensure customer satisfaction through effective communication.
  • Good verbal communication skills in English and Hindi.

Eligibility Criteria

  • Basic computer knowledge.
  • Good listening and problem-solving skills.
  • Ability to handle customers politely and professionally.
  • Positive attitude and willingness to learn.

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

Skills Required

Customer Support Voice Process Inbound Outbound Customer Queries Quality Standards Customer Satisfaction Effective Communication Customer service Voice process (calls) Communication Problem solving

Job Type

Full Time

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