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Unorg Vendor Solutions
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Customer Retention Executive

Customer Retention Executive

Unorg Vendor Solutions

0 - 3 years

1 - 4 Lacs

Greater Noida, Noida

Posted:2 months ago| Platform:

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Skills Required

Outbound Product promotion HP data protector Customer satisfaction Database management Telecalling Customer experience Sales Executive Customer engagement Customer Retention Executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Outbound Calls: Make daily outbound calls to potential or existing customers to promote products or services. Follow up on leads provided by the marketing team or sourced independently. Sales Pitch: Present and explain the benefits of the companys products or services clearly and persuasively. Address customer objections and provide accurate product information. Customer Engagement: Build strong customer relationships and maintain a high level of customer satisfaction. Handle inquiries and resolve complaints professionally. Sales Target Achievement: Work towards achieving daily, weekly, and monthly sales targets. Track and report performance metrics to supervisors. Database Management: Maintain and update customer databases with accurate and timely information. Log call details, customer feedback, and follow-up actions. Coordination: Collaborate with the sales and marketing teams to optimize lead conversion. Stay updated on product knowledge, pricing, and promotional offers. Compliance: Adhere to company policies and tele calling scripts. Ensure all interactions comply with applicable data protection and privacy laws.

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Unorg Vendor Solutions

www.unorgvendorsolutions.com

Vendor Management

Metropolis

50-100 Employees

6 Jobs

Key People

Alice Smith

CEO
Bob Johnson

CTO
Charlie Brown

CFO

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Customer Retention Executive

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