Customer Relation Executive

0 years

1 - 2 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Experience : Fresher

Educational Qualification: Any Degree - Male or Female

  • Handle inbound and outbound calls related to SCV sales and service follow-ups.
  • Maintain and update customer data in CRM and Tata Motors’ systems.
  • Coordinate with sales executives, service advisors, and dealership teams for customer requests and complaints.
  • Follow up on pending vehicle deliveries, service reminders, and complaint resolutions.
  • Prepare daily/weekly/monthly MIS reports for management and Tata Motors.
  • Ensure customer satisfaction by proactively addressing concerns.
  • Support sales campaigns, telecalling, and lead management activities.
  • Track and report customer feedback for continuous improvement.

Contact : 9047396111 / 9047816111

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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