Customer Relation Executive

As a Customer Relations Executive

Track the orders / cases that are cleared in Inbound QC and goes for production.

Have a check on the TAT and the delivery on a daily basis.

Duly verify the cases that are getting deviated from the TAT and report to the reporting manager for timely follow up and taking corrective actions.

Be a SPOC for customers and handle queries appropriately.

Work in alignment with the associated departments to ensure TAT is met and reports are properly documented

Candidate Profile:
Any Degree

Experience in Customer Service will be preferred

Immediate joiners preferred

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Education:

• Bachelor's (Preferred)

Language:

• Good English communication skills preferred (Required)

Work Location: In person