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Customer Experience Manager

SAT KARTAR LOGISTICS

4 - 8 years

Sambalpur

Posted:1 week ago

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Job Description


* Manage customer feedback, satisfaction scores, and complaint resolution.

* Monitor customer experience across sales, service, and vehicle delivery.

* Drive customer retention and ensure timely closure of complaints.

* Experience: 48 years in automotive CRM or customer relationship management.

Skills Required

Feedback Complaints Resolution Management Customer Journey Mapping Mapping Resolution Customer experience Customer satisfaction

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Job Type

Full Time

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