Customer Care Service Caller

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

Responsibilities

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.

Job Type: Full-time

Pay: ₹8,086.00 - ₹18,000.00 per month

Ability to commute/relocate:

• Prabhadevi, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person