Customer Care Representative - Associate Job

About the job: Key Responsibilities: 1. Providing customer support to international customers over calls/chat/email 2. Resolving customer issues 3. Adhering to the basic customer onboarding process 4. Handling customers' claims 5. Running customized reports 6. Cross-functional collaboration with internal customers as and when needed Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Gurgaon, Delhi only Salary: ₹ 3,50,000 - 6,00,000 /year Experience: 1 year(s) Deadline: 2025-06-27 23:59:59 Skills required: English Proficiency (Spoken) and Effective Communication Other Requirements: 1. Bachelor's degree or equivalent 2. Minimum Experience: Minimum six months to five (0.6-5) years professional experience in customer service/sales/support/communication-intensive roles with international experience 3. Flexible working in rotational shifts 4. Willing to work for the Delhi/Gurgaon location 5. Assess for resilience, tone of voice, and problem-solving attitude 6. Candidates in or around Gurgaon (preferred) 7. Have exceptionally effective communication skills (both verbal & written) 8. Empathetic, patient & has solution-oriented thinking skills 9. Adaptable, agile & have accuracy in customer data handling About Company: HRassistance is a specialized recruitment firm working for clients across the nation. Some of the industries and functional areas, we work actively are: 1. Banking and Financial Services 2. Logistics 3. Facility Management Services 4. Consulting Services 5. Education Sector 6. IT Software and Software Services 7. Manufacturing and Automobiles