Customer Care Manager

7 - 11 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Graduate / Post Graduate with a minimum of 7 years of experience in the service industry, you will be responsible for managing and overseeing various aspects of service operations. Your role will involve a variety of key responsibilities such as: - Leading a team of service professionals to deliver high-quality service to customers - Developing and implementing service strategies to meet business objectives - Monitoring and analyzing service performance metrics to identify areas for improvement - Collaborating with cross-functional teams to ensure seamless service delivery - Providing training and guidance to team members to enhance their skills and performance Your qualifications should include: - Graduate or Post Graduate degree in a relevant field - Minimum of 7 years of experience in the service industry - Strong leadership and communication skills - Proven track record of successfully managing service operations - Ability to think strategically and problem-solve effectively Please note: Additional details about the company were not provided in the job description.,

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