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Customer Care assistant

Gatita technology pvt ltd

3 Lacs

Pune

Posted:1 week ago

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Job Description

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation Collaborating with other departments to resolve customer issues Identifying and implementing process improvements to enhance the customer experience

Job Types: Full-time, Permanent, Fresher

Pay: ₹28,000.00 - ₹30,000.00 per month

Benefits:

  • Flexible schedule
  • Paid sick time

Work Location: In person

Skills Required

Customer Care Customer Complaints Technical Support Process Improvements Customer Experience Customer service IT support

Job Type

Full Time

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Gatita technology pvt ltd

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