What You Get: Opportunity to work with an excellent team on a mission to change the landscape of Indian skincare Opportunity to make a significant impact on the execution of our content strategy Competitive salary & great opportunity to grow with the company Freedom of idea and initiative, execution and implementation of your ideas Work-Life Balance, Flexible hours Key Responsibilities: 1. Product Development: Lead and oversee the development of innovative nutraceutical and herbal formulations. Ensure compliance with customer specifications and industry standards. 2. Process Optimization: Identify and implement improvements in manufacturing processes for efficiency and quality. Troubleshoot product or process issues during development and production. 3. Regulatory Compliance: Ensure products and processes comply with regulatory requirements (e.g., FSSAI, AYUSH, etc.). Prepare and review technical documentation, such as dossiers, for domestic and international markets. 4. Team Management: Supervise and mentor the R&D team, ensuring alignment with company goals. Collaborate with cross-functional teams such as production, quality, and marketing. 5. Client Interaction: Engage with B2B clients to understand requirements and provide technical support. Develop customized solutions for client needs and ensure timely delivery. 6. Market Trends & Innovation: Stay updated on global nutraceutical and herbal trends, technologies, and research. Drive innovation by introducing new ingredients, formulations, or technologies. Required Skills & Qualifications: Educational Background: Master's or Ph.D. in Pharmaceuticals, Biotechnology, Food Science, or related fields. Experience: Minimum 7 years in R&D within the nutraceuticals or herbal manufacturing industry. Strong understanding of herbal extracts, nutraceutical ingredients, and formulation science. Proven experience in B2B contract manufacturing setups. Hands-on expertise in product formulation, stability studies, and process validations. Knowledge of regulatory frameworks for nutraceuticals and herbal products. Excellent communication and leadership skills.
About Us: Cureskin is a rapidly growing brand that offers a mobile app-based solution for personalized skin care and dermatology guidance. We are committed to delivering high-quality products to our customers while providing an exceptional user experience. As we continue to expand, we are seeking a CRM Specialist to join our marketing team and enhance our customer engagement strategies. Role Overview: As a CRM Specialist at Cureskin, you will play a crucial role in driving customer engagement, retention, and loyalty through targeted marketing campaigns using the CleverTap platform. You will collaborate with cross-functional teams to execute data-driven marketing strategies that enhance customer experiences and contribute to the brand's growth. Your expertise in CleverTap's capabilities will be instrumental in delivering personalized, timely, and relevant messaging to our customers. Key Responsibilities: CleverTap Campaign Management: Design, develop, and execute CleverTap marketing campaigns across various channels, including push notifications, in-app messaging, emails, SMS, and more. Segmentation and Personalization: Utilize CleverTap's segmentation capabilities to create highly targeted customer segments based on demographics, behaviors, preferences, and purchase history. Automation and Workflows: Set up automated workflows to engage customers at different stages of the customer lifecycle, including onboarding, re-engagement, upsell, and post-purchase follow-ups. A/B Testing and Optimization: Implement A/B tests to continuously improve campaign performance, analyzing results and making data-driven recommendations to enhance engagement and conversion rates. Data Analysis: Monitor and analyze campaign performance metrics, customer behavior, and engagement data to identify trends, opportunities, and areas for improvement. Cross-functional Collaboration: Collaborate with marketing, design, and development teams to ensure consistent messaging and seamless user experiences across all communication touchpoints. CleverTap Platform Expertise: Stay up-to-date with CleverTap's latest features, updates, and best practices, applying this knowledge to enhance the brand's marketing efforts. Reporting and Insights: Generate regular reports and provide insights to management on campaign performance, customer engagement, and retention metrics. Qualifications and Skills: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience). Proven experience (3+ years) as a CleverTap Specialist or similar role, preferably within a D2C brand or e-commerce environment. Proficiency in working with CleverTap or similar marketing automation platforms. Strong understanding of customer segmentation, audience targeting, and personalization strategies. Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions. Experience with A/B testing methodologies and campaign optimization. Excellent written and verbal communication skills. Detail-oriented, with a commitment to delivering high-quality work within deadlines. Collaborative team player with the ability to work cross-functionally in a fast-paced environment. Benefits: Competitive salary and benefits package. Opportunity to work with a dynamic and passionate team. Hands-on experience with a rapidly growing D2C brand. Room for growth and professional development. If you are a driven and creative individual with a passion for leveraging your capabilities to enhance customer engagement and drive business growth, we encourage you to apply and become part of the Cureskin marketing team. Please submit your resume, along with a cover letter detailing your relevant experience and how you would contribute to our brand's success.
Responsibilities: Retrieve each customer's order from all staging locations and ensure order accuracy, reaching the customer's given address. * Provide exceptional customer service via phone/email
*Key Responsibilities:** * Edit both short-form and long-form video advertisements specifically designed for various digital platforms, including Facebook, Instagram, and YouTube. * Work closely with the creative team, copywriters, visual designers, and videographers to fully understand campaign goals and brand guidelines. * Develop multiple versions of video ads for A/B testing, experimenting with different hooks, call-to-action buttons, and thumbnails. * Optimize videos for silent viewing by incorporating subtitles, graphics, and other relevant visual elements. * Maintain consistent brand messaging and aesthetics across all video edits. * Effectively manage multiple projects while adhering to tight deadlines. * Implement feedback quickly and accurately. * Stay up-to-date on the latest trends in digital advertising, editing techniques, and platform algorithms. **Required Skills and Qualifications:** * Demonstrable experience in editing digital advertisements (portfolio required). * Proficiency in Adobe Premiere Pro, After Effects, or similar video editing software. * Strong understanding of visual storytelling, pacing, and rhythm. * Ability to effectively work with creative briefs and marketing data. * Experience with sound design and basic motion graphics. * Familiarity with different aspect ratios, formats, and resolutions required for various digital platforms. * Excellent attention to detail and strong organizational skills. * Ability to receive constructive feedback and iterate rapidly. **Preferred Qualifications:** * Experience in creating performance marketing or direct-response advertising content. * Familiarity with lifestyle and beauty digital platforms. * Basic knowledge of color grading and audio mixing. * Basic video shooting skills are a plus.