Project Management Office (PMO) | Jobs at Cuculus GmbH Project Management Office (PMO) Shape the utilities market of the future with us! In today s fast-evolving and competitive landscape, a Project Management Office (PMO) plays a pivotal role in transforming how organizations deliver value through projects and programs. By aligning project execution with strategic goals, establishing standardized processes, and ensuring optimal use of resources, a PMO enables organizations including those in the utilities sector to respond with agility, efficiency, and precision to changing market conditions. With a focus on governance, transparency, and strategic alignment, a PMO is key to driving innovation, optimizing workflows, and preparing the business to face market disruptions head-on. Be a part of this transformative journey and help shape the utilities market of the future through robust project governance and strategic delivery excellence. What is the role about? The role of a PMO is to: Establish and maintain project management standards, processes, and best practices . Ensure efficient and consistent project execution across the organization. Align projects and programs with business strategies and goals . Facilitate resource optimization, project governance, and knowledge sharing . Enable real-time visibility , track key KPIs, and improve decision-making with data-driven insights. Support workflow, stakeholder, and risk management throughout the project lifecycle. The PMO function also involves defining methodologies , managing resource capacity , ensuring project prioritization , and setting up a centralized repository of project knowledge to future-proof the workforce and improve organizational resilience. Required skills and qualifications Candidates should ideally have familiarity or experience with the following: Understanding of different PMO types (Project, Program, Portfolio, and Enterprise PMO). Exposure to functional classifications : Supportive, Controlling, Directive, and Enterprise-level PMOs. Deep knowledge of PMO roles : Director, Manager, Analyst, Consultant, and Administrator. Resource Planning & Optimization Project Governance and Prioritization Workflow Management and Automation Stakeholder Communication and Engagement Capacity Planning and Forecasting Performance Measurement using KPIs Knowledge Management and Training Programs Proficiency in using PMO tools, templates, and reporting systems. Understanding of PMO vs. Project Manager roles and their interrelationship. Preferred skills and qualifications Bachelor of Engineering (EE/EC/CS/IS) What s in for you? Joining or leading a PMO presents various professional and organizational benefits: Enhanced project visibility across the enterprise via centralized systems. Reduced project resourcing costs through proactive planning and efficient allocation. Increased profitability and on-time delivery by aligning resources at project initiation. Optimal utilization of workforce and assets , preventing both burnout and inefficiency. Empowered decision-making using predictive analytics and KPI-driven dashboards. Business resilience through agile workforce planning, mitigating market volatility. Opportunity to drive strategic transformation and make a tangible impact in shaping the future of project delivery, especially within critical industries like utilities and infrastructure
Project Delivery Head Smart Metering (IT Stack) Fixed-term (UK and Ireland), Full-time Bengaluru, India Shape the utilities market of the future with us! Job Summary: We are seeking a highly experienced Project Delivery Head to lead the end-to-end delivery of large-scale Smart Metering projects under RDSS, managing the entire IT stack comprising Head-End System (HES), Meter Data Management (MDM), and Cloud Infrastructure. The ideal candidate will bring extensive experience in managing million-meter deployments, driving integration with critical third-party systems such as Billing Systems, Workforce Management, and Consumer Portals, and delivering with precision in alignment with customer expectations and revenue goals. Location : Bengaluru Experience Required : 20+ years Working Hours: Full-time (40 hours/week) Start Date: Immediate/One month What is the role about Key Responsibilities: Program Delivery Management: Technical Functional Oversight: Stakeholder Management: Revenue Financial Accountability: Team Leadership: Lead and own the delivery of complex smart metering projects across all IT layers HES, MDM, WFM, Consumer Portal ,Cloud Infra. Manage end-to-end project lifecycle: planning, design, implementation, testing, integration, and go-live Develop and maintain detailed project plans using Microsoft Project (advanced level). Oversee milestone tracking, resource planning, risk assessment, and mitigation strategies. Demonstrate strong understanding of DLMS , HES MDM use cases, configurations, and performance metrics. Direct integration efforts with Billing Systems, Workforce Management Tools, Consumer Portals, etc. Collaborate with architects and functional leads to ensure technical alignment across systems. Act as the key point of contact for senior leadership from client organizations. Drive regular governance meetings with customer leadership teams and internal stakeholders. Proactively communicate risks, delays, or change requests and recommend resolutions. Drive revenue recognition as per project delivery milestones and contract terms. Monitor project budgets, cost variance, and ensure timely collection of payments from clients. Ensure adherence to financial compliance, billing cycles, and invoicing schedules. Lead and mentor a team of Project Managers across various domains. Prioritize tasks, resolve conflicts, and manage team performance and productivity. Foster a culture of accountability, collaboration, and continuous improvement. Required skills and qualifications Required Qualifications Skills: Bachelor s or master s degree in electrical engineering or computer science, or related field. Minimum 20 years of experience in IT program management in the Energy Utilities sector specific from Metering Domain Must have executed large Smart Metering projects under the RDSS scheme (India). Proven track record of managing multi-vendor, high-scale IT deployments for utilities. Strong domain expertise in AMI systems (HES/MDM) and cloud-native architectures. Expertise in Microsoft Project (Advanced level) and project delivery frameworks (e.g., PMP, Prince2 preferred). In-depth knowledge of integration protocols, data flows, and business process orchestration. Exceptional communication, leadership, and customer relationship management skills. Preferred skills and qualifications Preferred Certifications: PMP / Prince2 / Agile PM Certification Cloud Certifications , added advantage
Shape the utilities market of the future with Cuculus! Join our team in Bengaluru! We are seeking an experienced HR Recruiting and Administration Specialist to assist in sourcing the best talent and ensuring seamless HR operations within our organization. This role encompasses recruiting top talent, overseeing administrative duties, and catering to the needs of our employees. In this role, you will be responsible for: - Leading the entire recruitment process, which includes creating job advertisements, selecting appropriate recruitment channels, reviewing applications, conducting interviews in collaboration with department heads, and ultimately securing the ideal candidate for our team. - Enhancing our onboarding process by efficiently managing joining formalities, maintaining applicant engagement throughout each step, and ensuring a warm welcome and smooth onboarding experience. - Maintaining accurate and updated employee records to facilitate efficient HR operations, managing employees" time and leave, and ensuring adherence to organizational policies and legal regulations. - Addressing employee inquiries promptly and professionally, offering HR-related information and guidance on various employee matters to cultivate a positive and supportive work environment. You are a perfect fit for us if: - You possess a minimum of 2 years of professional experience in human resources management with a focus on recruiting and administration. - You have a passion for working with individuals from diverse cultural backgrounds in a technologically challenging market landscape. - You are adept at everyday verbal and written communication in English. - You can impress us with innovative ideas for attracting and retaining employees globally. - You exhibit strong communication skills, a genuine team player mindset, and an open-minded, warm demeanor. What's in it for you - Being part of an internationally renowned and continuously expanding technology company. - Enjoying flat hierarchies and the opportunity to truly make a difference, seeing your ideas evolve into tangible projects. - Thriving in a rewarding international environment that fosters personal and professional growth. - Receiving a competitive salary and benefits package that acknowledges your skills and contributions. About Cuculus: Cuculus plays a pivotal role in providing utilities to all while safeguarding the world's precious resources. Together with our global partner network, we offer cutting-edge software and technology solutions to tackle utility challenges both now and in the future. Cuculus remains committed to developing innovative technology and services that enable utilities and organizations to successfully transition to a new era of providing and managing electricity, water, and gas. Our work is crucial for individuals, cities, and entire nations. While our work is significant, we also infuse fun into it.,
Permanent employee, Full-time Bengaluru, Remote India Shape the utilities market of the future with us! Shape the utilities market of the future with us. Join our team in our office in at Bangalore as Assistant Project Manager. The Assistant Project Management supports the Project Managers (PM) and the division management in the management of national and international projects in the energy market sector. The aim of the activity is to relieve the administrative and organizational burden on the Project Managers. The Assistant Project Management supports in particular the planning, controlling and execution of the projects, in project controlling and takes over the technical support of the colleagues regarding MS Project, Jira and Confluence. Furthermore, he/she is responsible for the preparation of project documents and status reports. In addition to scheduling and coordination, the Assistant Project Management also monitors compliance with deadlines, schedules and prepares documents and reports for the management. Location : Gurgoan What is the role about? Key Resposiblities Support of the project managers and the division management, especially in the planning, controlling and implementation of the projects in project controlling Assistance in the creation of project documents and status reports Technical support of the project management with regard to MS-Project, Jira and Confluence Scheduling as well as preparation of meetings and the corresponding documents for them Preparation of meeting minutes and follow-up documentation in meetings Preparation of project portfolio reports Agreement, monitoring and adherence to deadlines and schedules Technical administration of the Progressive Web App (PWA) Supporting the PM's with the monthly hourly billing of the project team members Required Skills And Qualifications Bachelor’s degree in Business Administration, Project Management, Engineering, Information Technology, or a related field. Certification in Project Management (e.g., CAPM, PMP, Prince2 Foundation) is an advantage. 1–3 years of relevant experience in a project coordination or support role, preferably in the energy or IT sector. Familiarity with project lifecycle processes and reporting frameworks. Experience working in a multinational or cross-functional environment is a plus. Preferred Skills And Qualifications Project Tools Proficiency: Hands-on experience with MS Project, Jira, and Confluence is essential. Documentation & Reporting: Strong skills in preparing project documentation, reports, meeting minutes, and presentations. Time & Task Management: Ability to manage multiple tasks, deadlines, and dependencies efficiently. Analytical Thinking: Basic understanding of project controlling, portfolio reporting, and data interpretation. Communication: Excellent written and verbal communication skills in English; German language skills are a plus. Team Support: Proven ability to collaborate effectively with cross-functional teams and support Project Managers. Technical Familiarity: Understanding of digital tools and applications such as Progressive Web Apps (PWA). Attention to Detail: High level of accuracy in tracking schedules, deadlines, and billing hours. What’s in for you? This role offers a unique opportunity to work closely with experienced Project Managers and senior leadership on national and international projects in the energy sector. You will gain hands-on experience with industry-standard project management tools such as MS Project, Jira, and Confluence, while developing a solid understanding of project planning, controlling, and reporting practices. By actively contributing to project execution, documentation, and stakeholder coordination, you will build a strong foundation in both the technical and administrative aspects of project management. The role also offers exposure to cross-functional teams, global operations, and digital tools like Progressive Web Apps (PWA), providing a well-rounded learning experience and clear growth path within project and program management. Apply for this job About Us Cuculus is the key to providing utilities to all, while protecting the world’s precious resources. Jointly with our international partner network, we provide cutting-edge software and technology solutions to address utility challenges now and in the future. Cuculus will never tire of creating innovative technology and services that enable utilities and organisations to successfully transition to a new era of providing and managing electricity, water, and gas. The work we do is important for individuals, cities, and entire nations. Our work is serious, but we have fun with it, too. Apply for this job Your application! We appreciate your interest in Cuculus GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at jobs@cuculus.net. Data privacy statement Uploading document. Please wait. Please add all mandatory information with a * to send your application.
Shape the utilities market of the future with us! The Senior Customer Support Manager is responsible for the direct recording of faults or error patterns reported by the customer via the existing ticket system, by telephone or by e-mail. He independently addresses faults that he can rectify himself, documents the rectification of the fault and forwards the respective applicable paths of correction to the development departments, the deploy management and/or release management department. He describes faults precisely in the ticket system, documents and specifies them with all the data required for this purpose and forwards them to the relevant specialist department. Based on the replication of the error patterns together with the team lead ITS, the release management, test management and deploy management as well as the development, the Senior Customer Support Manager continuously derives approaches for the further development of the existing software solutions. To this end, the Senior Customer Support Manager designs solution proposals together with the customers and defines the framework conditions, which he then passes on to the departments concerned. He works actively with the development department and supports the creation of solutions and cost estimates. Within the framework of existing service level agreements with customers, the Senior Customer Support Manager is responsible for system monitoring and provides on-call services. Furthermore, he/she is responsible for the coordination of resources, task monitoring and the training and induction of new employees in the subdivision assigned to him/her. Task description What is the role about? Roles and Responsibilities : Error analysis in process flows within the involved IT system landscape of customers creating evaluations of data from databases, processing and aggregating evaluations customer communication in person on site, by telephone, e-mail and ticket systems receiving and describing solutions to feature and change requests together with customers and processing them for the respective development departments bug handling and evaluation, assignment to responsible teams, status control documentation of bug fixing analysis of system landscapes, requirements analyses/descriptions and definition of rules and standards prior to installations to be carried out at the customer's premises contribution to release management, deployment and test management, support in installation preparations and implementations creating and OS-testing installation manuals carrying out remote installations/updates and installations/updates on site preparation and implementation of administration training (within the scope of 2nd level support by our customers) system monitoring and on-call services adherence to the time schedules set by the Team Lead and report to the Team Lead representation of the company towards customers coordination of resources in own subdivision monitoring the timely achievement of the tasks assigned to the subdivision supporting the employees in the subdivision with assigned tasks training and induction of new colleagues in the ITS area selection, procurement, installation and documentation of IT systems Required Skills And Qualifications Linux-based system administration Network level configuration for cloud-deployed distributed application environment, containerized and orchestrated using Kubernetes and VMware setup. HA setup, cluster setup and DC-DR setup Knowledge of Ansible, Shell scripting, Prometheus, Grafana , Kafka. Experience of Git. Knowledge of PostgreSQL, Oracle RDBMS About Us Cuculus is the key to providing utilities to all, while protecting the world’s precious resources. Jointly with our international partner network, we provide cutting-edge software and technology solutions to address utility challenges now and in the future. Cuculus will never tire of creating innovative technology and services that enable utilities and organisations to successfully transition to a new era of providing and managing electricity, water, and gas. The work we do is important for individuals, cities, and entire nations. Our work is serious, but we have fun with it, too.
Permanent employee, Full-time Bengaluru, Remote India Shape the utilities market of the future with us! The Senior Customer Support Manager is responsible for the direct recording of faults or error patterns reported by the customer via the existing ticket system, by telephone or by e-mail. He independently addresses faults that he can rectify himself, documents the rectification of the fault and forwards the respective applicable paths of correction to the development departments, the deploy management and/or release management department. He describes faults precisely in the ticket system, documents and specifies them with all the data required for this purpose and forwards them to the relevant specialist department. Based on the replication of the error patterns together with the team lead ITS, the release management, test management and deploy management as well as the development, the Senior Customer Support Manager continuously derives approaches for the further development of the existing software solutions. To this end, the Senior Customer Support Manager designs solution proposals together with the customers and defines the framework conditions, which he then passes on to the departments concerned. He works actively with the development department and supports the creation of solutions and cost estimates. Within the framework of existing service level agreements with customers, the Senior Customer Support Manager is responsible for system monitoring and provides on-call services. Furthermore, he/she is responsible for the coordination of resources, task monitoring and the training and induction of new employees in the subdivision assigned to him/her. Task description What is the role about Roles And Responsibilities Error analysis in process flows within the involved IT system landscape of customers creating evaluations of data from databases, processing and aggregating evaluations customer communication in person on site, by telephone, e-mail and ticket systems receiving and describing solutions to feature and change requests together with customers and processing them for the respective development departments bug handling and evaluation, assignment to responsible teams, status control documentation of bug fixing analysis of system landscapes, requirements analyses/descriptions and definition of rules and standards prior to installations to be carried out at the customer&aposs premises contribution to release management, deployment and test management, support in installation preparations and implementations creating and OS-testing installation manuals carrying out remote installations/updates and installations/updates on site preparation and implementation of administration training (within the scope of 2nd level support by our customers) system monitoring and on-call services adherence to the time schedules set by the Team Lead and report to the Team Lead representation of the company towards customers coordination of resources in own subdivision monitoring the timely achievement of the tasks assigned to the subdivision supporting the employees in the subdivision with assigned tasks training and induction of new colleagues in the ITS area selection, procurement, installation and documentation of IT systems Required Skills And Qualifications Linux-based system administration Network level configuration for cloud-deployed distributed application environment, containerized and orchestrated using Kubernetes and VMware setup. HA setup, cluster setup and DC-DR setup Knowledge of Ansible, Shell scripting, Prometheus, Grafana , Kafka. Experience of Git. Knowledge of PostgreSQL, Oracle RDBMS Apply for this job About Us Cuculus is the key to providing utilities to all, while protecting the worlds precious resources. Jointly with our international partner network, we provide cutting-edge software and technology solutions to address utility challenges now and in the future. Cuculus will never tire of creating innovative technology and services that enable utilities and organisations to successfully transition to a new era of providing and managing electricity, water, and gas. The work we do is important for individuals, cities, and entire nations. Our work is serious, but we have fun with it, too. Apply for this job Your application! We appreciate your interest in Cuculus GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at [HIDDEN TEXT]. Data privacy statement Uploading document. Please wait. Please add all mandatory information with a * to send your application. Show more Show less
Role & responsibilities : Prepayment Solution Design Define prepaid business processes (token management, recharge, top-up, refunds, arrears recovery, reconnection/disconnection). Translate regulatory requirements (CEA, CERC, SBD4) into functional specifications for MDMS. Develop use-cases and workflows for prepaid functionality across utilities under RDSS. Integration & Delivery Coordinate integration between MDMS, HES, utility billing systems, CRM, and third-party payment gateways. Support solution architecture design for scalable, multi-utility prepaid operations. Validate meter compatibility for prepaid modes (STS / non-STS tokens, online/offline prepayment). Stakeholder Management Work closely with DISCOMs, IntelliSmart, system integrators, and Cuculus product teams to ensure alignment. Serve as subject matter expert (SME) during RFP responses, bid compliance, and project presentations. Provide inputs for training, change management, and consumer awareness campaigns. Operations & Monitoring Define KPIs for prepaid meter adoption, recharge success rate, disconnection/reconnection SLAs, and revenue assurance. Establish monitoring dashboards and exception handling processes (failed recharge, fraud detection, duplicate transactions). Preferred candidate profile : Technical Expertise Strong understanding of prepayment business models in electricity distribution. Experience with Smart Metering solutions (HES/MDMS), billing systems, and digital payment ecosystems. Knowledge of token-based (STS) and account-based prepayment models. Domain Knowledge Familiarity with RDSS scheme requirements, REC guidelines, and Indian utility business processes. Understanding of regulatory compliance (CEA regulations, NCIIPC, CERT-In, ISO 27001 preferred). Professional Experience 712 years of experience in utility sector IT/OT projects, with at least 3–5 years in prepaid metering. Prior involvement in large-scale AMI or smart metering projects in India or abroad. Other Competencies Strong analytical and documentation skills. Ability to work across multi-vendor environments. Excellent communication skills for customer and partner engagement. Preferred Qualifications Bachelor’s degree in electrical engineering, Computer Science, or related field. MBA/PGDM in Power Management or equivalent (preferred). Certifications in STS prepayment, MDMS systems, or payment gateway integration (advantage).
Shape the utilities market of the future with us! The Senior Customer Support Manager is responsible for the direct recording of faults or error patterns reported by the customer via the existing ticket system, by telephone or by e-mail He independently addresses faults that he can rectify himself, documents the rectification of the fault and forwards the respective applicable paths of correction to the development departments, the deploy management and/or release management department He describes faults precisely in the ticket system, documents and specifies them with all the data required for this purpose and forwards them to the relevant specialist department Based on the replication of the error patterns together with the team lead ITS, the release management, test management and deploy management as well as the development, the Senior Customer Support Manager continuously derives approaches for the further development of the existing software solutions To this end, the Senior Customer Support Manager designs solution proposals together with the customers and defines the framework conditions, which he then passes on to the departments concerned He works actively with the development department and supports the creation of solutions and cost estimates Within the framework of existing service level agreements with customers, the Senior Customer Support Manager is responsible for system monitoring and provides on-call services Furthermore, he/she is responsible for the coordination of resources, task monitoring and the training and induction of new employees in the subdivision assigned to him/her, Task description What is the role about Roles and Responsibilities : Error analysis in process flows within the involved IT system landscape of customers creating evaluations of data from databases, processing and aggregating evaluations customer communication in person on site, by telephone, e-mail and ticket systems receiving and describing solutions to feature and change requests together with customers and processing them for the respective development departments bug handling and evaluation, assignment to responsible teams, status control documentation of bug fixing analysis of system landscapes, requirements analyses/descriptions and definition of rules and standards prior to installations to be carried out at the customer's premises contribution to release management, deployment and test management, support in installation preparations and implementations creating and OS-testing installation manuals carrying out remote installations/updates and installations/updates on site preparation and implementation of administration training (within the scope of 2nd level support by our customers) system monitoring and on-call services adherence to the time schedules set by the Team Lead and report to the Team Lead representation of the company towards customers coordination of resources in own subdivision monitoring the timely achievement of the tasks assigned to the subdivision supporting the employees in the subdivision with assigned tasks training and induction of new colleagues in the ITS area selection, procurement, installation and documentation of IT systems Required Skills And Qualifications Linux-based system administration Network level configuration for cloud-deployed distributed application environment, containerized and orchestrated using Kubernetes and VMware setup, HA setup, cluster setup and DC-DR setup Knowledge of Ansible, Shell scripting, Prometheus, Grafana , Kafka, Experience of Git, Knowledge of PostgreSQL, Oracle RDBMS About Us Cuculus is the key to providing utilities to all, while protecting the worlds precious resources Jointly with our international partner network, we provide cutting-edge software and technology solutions to address utility challenges now and in the future Cuculus will never tire of creating innovative technology and services that enable utilities and organisations to successfully transition to a new era of providing and managing electricity, water, and gas The work we do is important for individuals, cities, and entire nations Our work is serious, but we have fun with it, too,
As a highly experienced Project Delivery Head, you will play a crucial role in leading the end-to-end delivery of large-scale Smart Metering projects under RDSS at Cuculus in Bengaluru. Your responsibilities will involve managing the entire IT stack comprising Head-End System (HES), Meter Data Management (MDM), and Cloud Infrastructure. You will be responsible for overseeing program delivery and management, including planning, design, implementation, testing, integration, and go-live of complex smart metering projects. Your role will also require you to demonstrate a strong understanding of DLMS, HES & MDM use cases, configurations, and performance metrics, and direct integration efforts with Billing Systems, Workforce Management Tools, and Consumer Portals. Stakeholder management will be a key aspect of your role, as you will act as the primary point of contact for senior leadership from client organizations, drive regular governance meetings, and proactively communicate risks, delays, or change requests. Additionally, you will be accountable for driving revenue recognition, ensuring financial compliance, and managing invoicing schedules. Leading and mentoring a team of Project Managers across various domains will be part of your responsibilities, where you will prioritize tasks, resolve conflicts, and foster a culture of accountability, collaboration, and continuous improvement. To qualify for this role, you must hold a Bachelor's or Master's degree in electrical engineering or computer science, have a minimum of 20 years of experience in IT program management in the Energy & Utilities sector specific to the Metering Domain, and have a proven track record of managing multi-vendor, high-scale IT deployments for utilities. Expertise in Microsoft Project, project delivery frameworks (e.g., PMP, Prince2), and exceptional communication, leadership, and customer relationship management skills are essential. Preferred certifications such as PMP, Prince2, Agile PM Certification, and Cloud Certifications would be advantageous for this role. If you are looking to shape the utilities market of the future and make a significant impact in the Energy & Utilities sector, we invite you to join Cuculus and be a part of our innovative and forward-thinking team.,
Permanent employee, Full-time Bengaluru, Remote India Shape the utilities market of the future with us! The Senior Customer Support Manager is responsible for the direct recording of faults or error patterns reported by the customer via the existing ticket system, by telephone or by e-mail He independently addresses faults that he can rectify himself, documents the rectification of the fault and forwards the respective applicable paths of correction to the development departments, the deploy management and/or release management department He describes faults precisely in the ticket system, documents and specifies them with all the data required for this purpose and forwards them to the relevant specialist department Based on the replication of the error patterns together with the team lead ITS, the release management, test management and deploy management as well as the development, the Senior Customer Support Manager continuously derives approaches for the further development of the existing software solutions To this end, the Senior Customer Support Manager designs solution proposals together with the customers and defines the framework conditions, which he then passes on to the departments concerned He works actively with the development department and supports the creation of solutions and cost estimates Within the framework of existing service level agreements with customers, the Senior Customer Support Manager is responsible for system monitoring and provides on-call services Furthermore, he/she is responsible for the coordination of resources, task monitoring and the training and induction of new employees in the subdivision assigned to him/her, Task description What is the role about Roles And Responsibilities Error analysis in process flows within the involved IT system landscape of customers creating evaluations of data from databases, processing and aggregating evaluations customer communication in person on site, by telephone, e-mail and ticket systems receiving and describing solutions to feature and change requests together with customers and processing them for the respective development departments bug handling and evaluation, assignment to responsible teams, status control documentation of bug fixing analysis of system landscapes, requirements analyses/descriptions and definition of rules and standards prior to installations to be carried out at the customer's premises contribution to release management, deployment and test management, support in installation preparations and implementations creating and OS-testing installation manuals carrying out remote installations/updates and installations/updates on site preparation and implementation of administration training (within the scope of 2nd level support by our customers) system monitoring and on-call services adherence to the time schedules set by the Team Lead and report to the Team Lead representation of the company towards customers coordination of resources in own subdivision monitoring the timely achievement of the tasks assigned to the subdivision supporting the employees in the subdivision with assigned tasks training and induction of new colleagues in the ITS area selection, procurement, installation and documentation of IT systems Required Skills And Qualifications Linux-based system administration Network level configuration for cloud-deployed distributed application environment, containerized and orchestrated using Kubernetes and VMware setup, HA setup, cluster setup and DC-DR setup Knowledge of Ansible, Shell scripting, Prometheus, Grafana , Kafka, Experience of Git, Knowledge of PostgreSQL, Oracle RDBMS Apply for this job About Us Cuculus is the key to providing utilities to all, while protecting the worlds precious resources Jointly with our international partner network, we provide cutting-edge software and technology solutions to address utility challenges now and in the future Cuculus will never tire of creating innovative technology and services that enable utilities and organisations to successfully transition to a new era of providing and managing electricity, water, and gas The work we do is important for individuals, cities, and entire nations Our work is serious, but we have fun with it, too, Apply for this job Your application! We appreciate your interest in Cuculus GmbH Please fill in the following short form Should you have any difficulties in uploading your files, please contact us by mail at jobs@cuculusDot net, Data privacy statement Uploading document Please wait, Please add all mandatory information with a to send your application,
🚀 We’re Hiring: Technical Customer support Associate – Smart Metering Domain (m/f) 📍 Location: Surat / Meerut (Onsite) 🗓️ Working Days: Monday – Saturday Shape the future of the utilities market with us! We are looking for a full-time Onsite Technical Customer Support Associate to join our team in Surat or Meerut. Key Responsibilities: Technical Knowledge: Work with smart metering, AMI, Head-End Systems (HES), Meter Data Management Systems (MDMS), and Workforce Management (WFM) in daily support activities. Perform daily data sanity checks for non-communicating & never-communicating meters. Customer Issue Resolution: Act as the first point of contact for customer-reported issues. Escalate unresolved issues to L2 support as per the defined matrix. Workflow Adherence: Follow established support workflows, ensuring compliance with SLA timelines and priorities. Ticketing Systems: Log, update, and track issues in Jira, Zoho Desk, or Freshdesk (prior experience is an advantage). Off-Hours Support: Be available beyond standard working hours when required, ensuring timely customer resolution. Documentation & Reporting: Use MS Office tools (Excel, Word, Outlook) for reporting, communication, and documentation. Communication: Demonstrate excellent written and verbal communication in English for effective customer and team interactions. On-Site Issue Resolution: Diagnose and resolve on-site technical issues using the knowledge base to minimize disruption in utility services. What We’re Looking For: Strong technical aptitude in smart metering and utility systems. Hands-on experience with ticketing tools and MS Office. Excellent problem-solving, communication, and customer-handling skills. Willingness to work onsite and support customers beyond regular hours if required. If you’re ready to make an impact in the energy and utilities sector , apply now and be part of our growing team! 📩 Apply directly through LinkedIn or send your CV to [shruthi.v@cuculus.in / anusha.saranya@cuculus.in]
Shape the utilities market of the future with us! At Cuculus India Pvt. Ltd. , we’re driving innovation in the utilities and smart metering sector. As part of our growing team, you’ll play a key role in strengthening the financial foundation that supports our operations and global expansion. What is the role about? We are looking for a Finance Analyst who will be responsible for maintaining accurate financial records, preparing reports, ensuring compliance, and supporting management with data-driven insights. This role requires a high level of attention to detail, strong analytical skills, and a thorough understanding of accounting principles. We are always looking for support in the following areas: Preparation and analysis of monthly, quarterly, and annual financial statements. Development and evaluation of internal financial reports to support decision-making. Ensuring accuracy, completeness, and compliance of all financial records. Assisting in budget preparation and financial forecasting. Maintaining and reconciling general ledger accounts. Reviewing transactions for accuracy and ensuring proper documentation. Managing accounts payable and receivable, monitoring outstanding balances, and following up on overdue payments. Supporting audit processes, ensuring compliance, and addressing findings promptly. Developing and implementing internal controls to safeguard company assets and ensure data accuracy. Your Role at a Glance As a Finance Analyst , you will: Ensure timely and accurate financial reporting and analysis. Contribute to budgeting, forecasting, and variance analysis. Coordinate with auditors, management, and external stakeholders. Maintain strict compliance with company policies, accounting standards, and statutory requirements. Required Skills And Qualifications Bachelor’s or Master’s degree in Accounting, Finance, or Commerce. 2–3 years of experience in accounting, financial reporting, or audit. Strong knowledge of Indian Accounting Standards (Ind AS) and statutory compliance. Proficiency in MS Excel, accounting tools, and ERP systems. Strong analytical, reconciliation, and reporting skills. Excellent attention to detail and organizational abilities. You fit in with us, if… You have a passion for numbers and accuracy. You take ownership of your work and meet deadlines consistently. You thrive in a fast-paced environment and are open to learning. You value transparency, teamwork, and integrity in everything you do. What’s in for you? Opportunity to work with a global leader in smart metering and utilities. Exposure to international financial processes and reporting standards. Supportive, collaborative, and growth-oriented work environment. Continuous learning and development opportunities. Competitive compensation package and benefits. About Us Cuculus is the key to providing utilities to all, while protecting the world’s precious resources. Jointly with our international partner network, we provide cutting-edge software and technology solutions to address utility challenges now and in the future. Cuculus will never tire of creating innovative technology and services that enable utilities and organisations to successfully transition to a new era of providing and managing electricity, water, and gas. The work we do is important for individuals, cities, and entire nations. Our work is serious, but we have fun with it, too.
We are looking for a Finance Analyst who will be responsible for maintaining accurate financial records, preparing reports, ensuring compliance, and supporting management with data-driven insights. This role requires a high level of attention to detail, strong analytical skills, and a thorough understanding of accounting principles. We are always looking for support in the following areas: Preparation and analysis of monthly, quarterly, and annual financial statements . Development and evaluation of internal financial reports to support decision-making. accuracy, completeness, and compliance budget preparation and financial forecasting general ledger accounts Reviewing transactions for accuracy and ensuring proper documentation. Managing accounts payable and receivable , monitoring outstanding balances, and following up on overdue payments. Developing and implementing internal controls to safeguard company assets and ensure data accuracy. Your Role at a Glance Ensure timely and accurate financial reporting and analysis. Contribute to budgeting, forecasting, and variance analysis. Coordinate with auditors, management, and external stakeholders. Maintain strict compliance with company policies, accounting standards, and statutory requirements. Required skills and qualifications Bachelor s or Master s degree in Accounting, Finance, or Commerce . 2-3 years of experience in accounting, financial reporting, or audit. Strong knowledge of Indian Accounting Standards (Ind AS) and statutory compliance . Proficiency in MS Excel , accounting tools, and ERP systems. Strong analytical, reconciliation, and reporting skills. Excellent attention to detail and organizational abilities.
Shape the utilities market of the future with us! At Cuculus India Pvt. Ltd. , we’re driving innovation in the utilities and smart metering sector. As part of our growing team, you’ll play a key role in strengthening the financial foundation that supports our operations and global expansion. What is the role about? We are looking for a Finance Analyst who will be responsible for maintaining accurate financial records, preparing reports, ensuring compliance, and supporting management with data-driven insights. This role requires a high level of attention to detail, strong analytical skills, and a thorough understanding of accounting principles. We are always looking for support in the following areas: Preparation and analysis of monthly, quarterly, and annual financial statements. Development and evaluation of internal financial reports to support decision-making. Ensuring accuracy, completeness, and compliance of all financial records. Assisting in budget preparation and financial forecasting. Maintaining and reconciling general ledger accounts. Reviewing transactions for accuracy and ensuring proper documentation. Managing accounts payable and receivable, monitoring outstanding balances, and following up on overdue payments. Supporting audit processes, ensuring compliance, and addressing findings promptly. Developing and implementing internal controls to safeguard company assets and ensure data accuracy. Your Role at a Glance As a Finance Analyst , you will: Ensure timely and accurate financial reporting and analysis. Contribute to budgeting, forecasting, and variance analysis. Coordinate with auditors, management, and external stakeholders. Maintain strict compliance with company policies, accounting standards, and statutory requirements. Required Skills And Qualifications Bachelor’s or Master’s degree in Accounting, Finance, or Commerce. 2–3 years of experience in accounting, financial reporting, or audit. Strong knowledge of Indian Accounting Standards (Ind AS) and statutory compliance. Proficiency in MS Excel, accounting tools, and ERP systems. Strong analytical, reconciliation, and reporting skills. Excellent attention to detail and organizational abilities. You fit in with us, if… You have a passion for numbers and accuracy. You take ownership of your work and meet deadlines consistently. You thrive in a fast-paced environment and are open to learning. You value transparency, teamwork, and integrity in everything you do. What’s in for you? Opportunity to work with a global leader in smart metering and utilities. Exposure to international financial processes and reporting standards. Supportive, collaborative, and growth-oriented work environment. Continuous learning and development opportunities. Competitive compensation package and benefits. About Us Cuculus is the key to providing utilities to all, while protecting the world’s precious resources. Jointly with our international partner network, we provide cutting-edge software and technology solutions to address utility challenges now and in the future. Cuculus will never tire of creating innovative technology and services that enable utilities and organisations to successfully transition to a new era of providing and managing electricity, water, and gas. The work we do is important for individuals, cities, and entire nations. Our work is serious, but we have fun with it, too.
Shape the utilities market of the future with us! In today’s fast-evolving and competitive landscape, a Project Management Office (PMO) plays a pivotal role in transforming how organizations deliver value through projects and programs. By aligning project execution with strategic goals, establishing standardized processes, and ensuring optimal use of resources, a PMO enables organizations—including those in the utilities sector —to respond with agility, efficiency, and precision to changing market conditions. With a focus on governance, transparency, and strategic alignment, a PMO is key to driving innovation, optimizing workflows, and preparing the business to face market disruptions head-on. Be a part of this transformative journey and help shape the utilities market of the future through robust project governance and strategic delivery excellence. What is the role about? The role of a PMO is to: Establish and maintain project management standards, processes, and best practices. Ensure efficient and consistent project execution across the organization. Align projects and programs with business strategies and goals. Facilitate resource optimization, project governance, and knowledge sharing. Enable real-time visibility, track key KPIs, and improve decision-making with data-driven insights. Support workflow, stakeholder, and risk management throughout the project lifecycle. The PMO function also involves defining methodologies , managing resource capacity , ensuring project prioritization , and setting up a centralized repository of project knowledge to future-proof the workforce and improve organizational resilience. Required Skills And Qualifications Candidates should ideally have familiarity or experience with the following: Understanding of different PMO types (Project, Program, Portfolio, and Enterprise PMO). Exposure to functional classifications: Supportive, Controlling, Directive, and Enterprise-level PMOs. Deep knowledge of PMO roles: Director, Manager, Analyst, Consultant, and Administrator. Experience in: Resource Planning & Optimization Project Governance and Prioritization Workflow Management and Automation Stakeholder Communication and Engagement Capacity Planning and Forecasting Performance Measurement using KPIs Knowledge Management and Training Programs Proficiency in using PMO tools, templates, and reporting systems. Understanding of PMO vs. Project Manager roles and their interrelationship. Preferred Skills And Qualifications Bachelor of Engineering (EE/EC/CS/IS) What’s in for you? Joining or leading a PMO presents various professional and organizational benefits: Enhanced project visibility across the enterprise via centralized systems. Reduced project resourcing costs through proactive planning and efficient allocation. Increased profitability and on-time delivery by aligning resources at project initiation. Optimal utilization of workforce and assets, preventing both burnout and inefficiency. Empowered decision-making using predictive analytics and KPI-driven dashboards. Business resilience through agile workforce planning, mitigating market volatility. Opportunity to drive strategic transformation and make a tangible impact in shaping the future of project delivery, especially within critical industries like utilities and infrastructure. About Us Cuculus is the key to providing utilities to all, while protecting the world’s precious resources. Jointly with our international partner network, we provide cutting-edge software and technology solutions to address utility challenges now and in the future. Cuculus will never tire of creating innovative technology and services that enable utilities and organisations to successfully transition to a new era of providing and managing electricity, water, and gas. The work we do is important for individuals, cities, and entire nations. Our work is serious, but we have fun with it, too.
As a Load Test DevOps Engineer at Cuculus India, you will be responsible for ensuring the performance, scalability, and reliability of our software systems through rigorous load testing, infrastructure automation, and continuous integration practices. Working in an agile environment, you will play a critical role in optimizing system performance, streamlining deployment processes, and ensuring end-to-end observability and reliability. Your Role at a Glance Design, plan, and execute load and performance tests using industry-standard tools. Identify bottlenecks, optimize performance, and ensure scalability across services. Develop CI/CD pipelines and automate build, deployment, and monitoring workflows. Collaborate with development, QA, and infrastructure teams to improve system stability and performance. Set up and manage Kubernetes, Docker, and other container-based environments for scalability and deployment. Implement infrastructure as code (IaC) using Terraform or Ansible for consistent environment setup. Monitor system health, logs, and performance metrics using observability tools such as Prometheus and Grafana. Participate in incident analysis, troubleshooting, and continuous performance tuning. Job Skills: 1. Load Testing Hands-on experience with JMeter, Gatling, Locust, and LoadRunner . Identified performance bottlenecks and optimized system throughput and scalability. Simulated realistic user loads to evaluate system stability under stress. Collaborated with development and infrastructure teams to tune performance and improve response times. Generated and analyzed detailed performance and capacity planning reports . 2. DevOps Expertise in Docker and Kubernetes (deployment, scaling, rollouts/rollbacks). Experience with Helm and Infrastructure as Code tools such as Terraform and Ansible . Strong Linux background for system configuration and troubleshooting. Proficient in CI/CD pipelines, including build and release management, artifact handling, approvals, and rollbacks. Skilled in Git workflows: branching (GitFlow/trunk-based), code reviews (PRs), tagging, merging, rebasing, and conflict resolution. 3. Kafka Proficient in managing topics, partitions, and consumer groups . Knowledge of offset management , delivery semantics, and Schema Registry . Hands-on with Kafka Connect , data pipelines, and message monitoring/retention. 4. Observability Experience in implementing monitoring and alerting systems using Prometheus and Grafana . Strong understanding of logs, metrics, and distributed traces for system health and root cause analysis. Preferred skills and qualifications You have solid experience in load and performance testing using JMeter, Gatling, Locust, or LoadRunner. You have hands-on experience with DevOps tools like Docker, Kubernetes, Terraform, and CI/CD pipelines. You understand distributed systems, microservices, and container orchestration concepts. You are experienced in using observability platforms for metrics and alerting (Grafana, Prometheus). You are familiar with Kafka messaging and monitoring tools. You have strong analytical, problem-solving, and scripting skills (Python/Bash). You are proactive, detail-oriented, and work we'll in cross-functional agile teams. Good knowledge of English, both written and spoken.
Shape the utilities market of the future with us! The Senior Customer Support Lead is responsible for the direct recording of faults or error patterns reported by the customer via the existing ticket system, by telephone or by e-mail. He independently addresses faults that he can rectify himself, documents the rectification of the fault and forwards the respective applicable paths of correction to the development departments, the deploy management and/or release management department. He describes faults precisely in the ticket system, documents and specifies them with all the data required for this purpose and forwards them to the relevant specialist department. Based on the replication of the error patterns together with the team lead ITS, the release management, test management and deploy management as well as the development, the Senior Customer Support Manager continuously derives approaches for the further development of the existing software solutions. To this end, the Senior Customer Support Manager designs solution proposals together with the customers and defines the framework conditions, which he then passes on to the departments concerned. He works actively with the development department and supports the creation of solutions and cost estimates. Within the framework of existing service level agreements with customers, the Senior Customer Support Manager is responsible for system monitoring and provides on-call services. Furthermore, he/she is responsible for the coordination of resources, task monitoring and the training and induction of new employees in the subdivision assigned to him/her. Task description What is the role about? Roles and Responsibilities : Error analysis in process flows within the involved IT system landscape of customers creating evaluations of data from databases, processing and aggregating evaluations customer communication in person on site, by telephone, e-mail and ticket systems receiving and describing solutions to feature and change requests together with customers and processing them for the respective development departments bug handling and evaluation, assignment to responsible teams, status control documentation of bug fixing analysis of system landscapes, requirements analyses/descriptions and definition of rules and standards prior to installations to be carried out at the customer's premises contribution to release management, deployment and test management, support in installation preparations and implementations creating and OS-testing installation manuals carrying out remote installations/updates and installations/updates on site preparation and implementation of administration training (within the scope of 2nd level support by our customers) system monitoring and on-call services adherence to the time schedules set by the Team Lead and report to the Team Lead representation of the company towards customers coordination of resources in own subdivision monitoring the timely achievement of the tasks assigned to the subdivision supporting the employees in the subdivision with assigned tasks training and induction of new colleagues in the ITS area selection, procurement, installation and documentation of IT systems Required Skills And Qualifications Linux-based system administration Network level configuration for cloud-deployed distributed application environment, containerized and orchestrated using Kubernetes and VMware setup. HA setup, cluster setup and DC-DR setup Knowledge of Ansible, Shell scripting, Prometheus, Grafana , Kafka. Experience of Git. Knowledge of PostgreSQL, Oracle RDBMS About Us Cuculus is the key to providing utilities to all, while protecting the world’s precious resources. Jointly with our international partner network, we provide cutting-edge software and technology solutions to address utility challenges now and in the future. Cuculus will never tire of creating innovative technology and services that enable utilities and organisations to successfully transition to a new era of providing and managing electricity, water, and gas. The work we do is important for individuals, cities, and entire nations. Our work is serious, but we have fun with it, too.
Role Overview: You will be part of a transformative journey to shape the utilities market of the future through robust project governance and strategic delivery excellence. As a Project Management Office (PMO), you will play a pivotal role in aligning project execution with strategic goals, establishing standardized processes, and ensuring optimal use of resources to enable organizations in the utilities sector to respond with agility, efficiency, and precision to changing market conditions. Key Responsibilities: - Establish and maintain project management standards, processes, and best practices. - Ensure efficient and consistent project execution across the organization. - Align projects and programs with business strategies and goals. - Facilitate resource optimization, project governance, and knowledge sharing. - Enable real-time visibility, track key KPIs, and improve decision-making with data-driven insights. - Support workflow, stakeholder, and risk management throughout the project lifecycle. - Define methodologies, manage resource capacity, ensure project prioritization, and set up a centralized repository of project knowledge to future-proof the workforce and improve organizational resilience. Qualifications Required: - Familiarity or experience with different PMO types: Project, Program, Portfolio, and Enterprise PMO. - Exposure to functional classifications: Supportive, Controlling, Directive, and Enterprise-level PMOs. - Deep knowledge of PMO roles: Director, Manager, Analyst, Consultant, and Administrator. - Experience in resource planning & optimization, project governance and prioritization, workflow management and automation, stakeholder communication and engagement, capacity planning and forecasting, performance measurement using KPIs, knowledge management, and training programs. - Proficiency in using PMO tools, templates, and reporting systems. - Understanding of PMO vs. Project Manager roles and their interrelationship. About Us: Cuculus, along with its international partner network, provides cutting-edge software and technology solutions to address utility challenges and shape the future of utilities management. The company is dedicated to creating innovative technology and services that enable utilities and organizations to transition successfully to a new era of providing and managing electricity, water, and gas. Cuculus" work is essential for individuals, cities, and nations, contributing to business resilience and strategic transformation within critical industries like utilities and infrastructure.,