Role & responsibilities:
1: Job Purpose Statement
To lead the planning, execution, and monitoring of Circle-level training initiatives that build employee capability and drive business alignment. Ensure effective delivery of talent and DEI programs, onboarding, and branch-level engagement while tracking adherence, measuring impact, and fostering collaboration with Circle leadership.
2: Duties & Responsibilities
- Ensure effective delivery of training in the circles
- Organize monthly engagement sessions with Circle Heads (CH) to review training progress, gather feedback, and align on upcoming plans.
- Prepare and share a monthly schedule of training programs for the Circle, ensuring alignment with business needs and availability of trainers.
- Focus on Talent Management and Diversity, Equity & Inclusion initiatives (DEI)
- Track and drive adhering to the planned training schedule.
- Ensure participation in key programs like: ELDP (Emerging Leaders Development Program) YLDP (Young Leaders Development Program), Prarambh (Onboarding), etc.
- Visiting branches to support training, assess needs, and engage with teams.
- Assess effectiveness of key programs through performance metrics or feedback.
3: Key Challenges
- Managing diverse training needs across multiple business units and locations while ensuring alignment with Circle-level priorities and trainer availability.
- Conducting Training Needs Identification (TNI): Engage with business stakeholders during field visits across branches, Head Office, and dealer locations to gather insights and feedback for continuous training improvement.
- Ensuring consistent participation and adherence to planned training schedules amidst dynamic operational demands and workforce availability.
- Coordinating with Circle Heads and stakeholders to gather actionable insights, track progress, and adapt training plans in real-time.
- Measuring and demonstrating the impact of training programs through performance metrics and feedback, while navigating data limitations and operational constraints.
4: Decision Making
- To finalize monthly Circle training calendars by assessing business priorities, trainer availability, and operational feasibility.
- To determine training coverage targets, program rollout timelines, and delivery formats for Circle-level initiatives and DEI programs.
- To evaluate training adherence reports and feedback to identify gaps, recommend corrective actions, and realign plans with Circle Heads.
- To prioritize branch visits and allocate time across locations based on training needs, performance trends, and stakeholder inputs.
5: List of internal and external stakeholders the role is expected to interact with to execute
duties effectively
- Stakeholders- Internal - Circle Heads Business, Circle HR/State HR, Central L&OD Team, Circle I&S Team
- Stakeholders- External - Training Vendors, Facilitators, Dealers, Channel Partners
6: Job Requirements
Professional
Qualification
Skills
Competencies
- Postgraduate in Human Resources, Business Administration with 8-10 years in Learning and Development experience preferably in BFSI Sector.
- Certification in Learning & Development or Instructional Design is preferred
- Strong facilitation and communication skills
- Training Need Identification, Program design, content development, planning and execution
- Data analysis and impact measurement
- Stakeholder management and collaboration
- Proficiency in digital learning platforms and AI tools
- Willingness to travel for field visits and training delivery
- Must have a strong knowledge of Psychometrics, Coaching and other Talent Management frameworks
