CRM Specialist

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Proppr Proptech Private Limited

2 - 5 years

India

Posted:8 hours ago

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Job Description

Job description:

Job Opportunity: CRM Coordinator – Real Estate

Company: Proppr

Location: Gurgaon, Haryana

Job Type: Full-time

Work Mode: In-office

Experience: 2–5 years

About Proppr

Proppr is a modern, technology-enabled real estate brokerage focused on redefining how people buy, sell, and invest in residential properties. Backed by the 60-year legacy of Nirmal Properties & Investments, Proppr combines market expertise, technology, and transparent, data-driven advice to serve HNI and UHNI clients across premium residential markets, including Gurgaon and Goa.

Role Overview

We are looking for an organised, detail-oriented, and proactive CRM Coordinator to manage customer and lead data, coordinate follow-ups, maintain CRM accuracy, and support the sales team throughout the customer journey.

The ideal candidate will ensure that every lead is tracked, every follow-up is completed on time, and every customer interaction is recorded accurately in the CRM system. This role will work closely with the sales, relationship management, and operations teams to improve lead conversion, customer experience, and overall sales efficiency.

Benefits

Preferred Qualifications

Previous experience in real estate, property sales, brokerage, or a customer-facing business.
Familiarity with lead management, sales funnels, customer databases, and sales performance metrics.

Key Performance Indicators (KPIs)

Accuracy and completeness of CRM records.
Timeliness of lead allocation and follow-up reminders.
Percentage of leads with updated statuses and documented next steps.
Number of overdue follow-ups and untracked leads.
Accuracy and timely submission of sales and pipeline reports.

What We Offer

Opportunity to work with a growing, technology-driven real estate business.
Exposure to premium residential real estate and HNI/UHNI client management.
A collaborative, performance-oriented work environment.
Opportunities to develop skills in CRM operations, sales analytics, and real estate business processes.
Paid time off and other applicable company benefits.

Skills Required

CRM Real Estate Follow UPS Sales Customer Interaction Relationship Management Customer Experience Property Sales Performance Metrics Site Visit Client Management Sales Analytics

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CRM Specialist