CRM & Lead Management Executive

Key Responsibilities:

• Add and manage leads from multiple sources (Google, property portals, calls, WhatsApp, walk-ins) into CRM
• Ensure 100% lead capture with zero missed entries
• Verify all incoming leads are properly assigned to sales team
• Monitor and ensure CRM workflow adherence by all team members
• Identify and report missing or delayed updates
• Conduct daily and weekly CRM audits for:
• Ensure proper movement of leads through sales funnel stages
• Coordinate with sales team to maintain CRM discipline
• Prepare and share daily & weekly reports:
• Highlight gaps in process and suggest improvements

Required Skills:

• Experience working on CRM tools (LeadSquared, Salesforce, etc.)
• Strong attention to detail and data accuracy
• Good communication and follow-up skills
• Ability to handle and coordinate with sales teams
• Basic knowledge of Excel / Google Sheets
• Understanding of sales process / funnel

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time

Work Location: In person