CRM Executive

Job Description

Position: CRM Executive Location: Head office Zirakpur No. of Openings: 3 Company: PRORICH AGRO PRIVATE LIMITED Industry: Animal Feed Ingredients / Agri Commodities Contact: 7087205989 ⸻ Key Responsibilities: 1. Client Coordination Follow up with clients for pending payments in a professional manner. Share timely updates on truck loading, dispatch status, and delivery schedules of fixed clients 2. Customer Relationship Management Build and maintain strong, long-term relationships with existing clients. Act as the point of contact for repeat orders, resolving queries and issues promptly. 3. Sales Support & Retention Identify client purchasing patterns to encourage repeat sales. Coordinate with the sales and logistics teams to ensure smooth order fulfillment. 4. Record Keeping & Reporting Maintain CRM database and call logs accurately. Provide regular reports on follow-ups, outstanding payments, and customer interactions. ⸻ Key Skills Required: Excellent verbal and written communication (English & regional languages) Strong follow-up and negotiation skills Basic knowledge of sales processes and customer handling Familiarity with Excel-based tracking Team player with time management and multitasking ability ⸻ Preferred Qualifications: Graduate 1–3 years of experience in customer handling, inside sales, or CRM roles Freshers with strong communication skills may also apply ⸻ Salary: Based on experience and skills Growth Path: Potential to grow into Sales or Key Account Management roles. Contact:- 7087205989 Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Schedule: Day shift Morning shift Work Location: In person