1 - 6 years
4 - 5 Lacs
Posted:15 hours ago
1. Crew Onboarding and Training: - Collecting, shortlisting, interviewing, and training the bus crew for Zingbus. - Managing and revising the crew related SOPs and policies - End to End management of Crew NPS. 2. Crew Performance - Managing and maintaining the Crew Performance as per Zingbus standards. - Making sure there are minimum to zero crew related complaints across all channels. - Looking after Crew Call Quality and Behaviour rating.
3. Communication and Coordination:
- Managing and assigning the trips to Crew post training. - Developing Channels for weekly Crew communications. - Provide regular policy updates to Crew in case of any changes in policy.
Free courses, interview questions and practice for each skill.
Work from Office
Full Time
Zingbus Technology
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Chennai
4.25 - 5.5 Lacs P.A.
Chennai
4.25 - 5.5 Lacs P.A.
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