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Crew Trainer

Zingbus Technology

1 - 6 years

4 - 5 Lacs

Chennai

Posted:15 hours ago

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Job Description

Position:

Job Summary:

Key Responsibilities:


1. Crew Onboarding and Training: - Collecting, shortlisting, interviewing, and training the bus crew for Zingbus. - Managing and revising the crew related SOPs and policies - End to End management of Crew NPS. 2. Crew Performance - Managing and maintaining the Crew Performance as per Zingbus standards. - Making sure there are minimum to zero crew related complaints across all channels. - Looking after Crew Call Quality and Behaviour rating.

3. Communication and Coordination:
- Managing and assigning the trips to Crew post training. - Developing Channels for weekly Crew communications. - Provide regular policy updates to Crew in case of any changes in policy.

Qualifications:

Skills Required

Training Driver Training Development Management Fleet Fleet management Operations

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Job Type

Full Time

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