Job Description Customer Support Executive IT Product Company Corelynx Solutions Pvt. Ltd. About Us: Corelynx Inc. is a Silicon Valley-based Enterprise Software Company , specializing in CRM and Enterprise Applications . Established in 2005 , we have been pioneers in cloud computing technologies and are an Amazon AWS Partner . For more details about our organization and products, please visit: Corelynx Solutions – The Organization ConvergeHub – Our CRM Product Job Title: Customer Support Executive Location: Kolkata Experience: 5 years+ Employment Type: Full-time Key Responsibilities: Provide prompt and effective support to end-users via email, chat, and phone. Troubleshoot product-related issues and ensure resolution within SLA. Document support interactions and update internal knowledge bases. Collaborate with the product and engineering teams for issue resolution. Ensure a high level of customer satisfaction and build long-term relationships. Skills & Qualifications: 3+ years of experience in technical/customer support in an IT product environment. Strong problem-solving and communication skills. Ability to understand and explain technical concepts to non-technical users. Familiarity with CRM tools like Zendesk, Freshdesk, or Salesforce is a plus. Educational Qualification: Bachelor’s/Master’s degree in Business, Marketing, or a related field (preferred). Health & Insurance: Corporate Mediclaim for employees and family. Personal Accident Coverage for employees. Why Join Us? At Corelynx Solutions, we foster a growth-oriented, innovative, and dynamic work environment . If you are a passionate sales professional with a proven track record in international business development , we would love to hear from you! Apply Now: Share your updated resume with us at hr@corelynx.biz.

Job Description Senior Business Development Manager (BDM)_US Night Shift Corelynx Solutions Pvt. Ltd. About Us: Corelynx Inc. is a Silicon Valley-based Enterprise Software Company , specializing in CRM and Enterprise Applications . Established in 2005 , we have been pioneers in cloud computing technologies and are an Amazon AWS Partner . For more details about our organization and products, please visit: Corelynx Solutions The Organization ConvergeHub Our CRM Product Position: Senior Business Development Manager (BDM) Location: Kolkata (On-site) Experience Required: 5+ years in International IT Sales Compensation: Competitive, as per industry standards Role Overview: We are looking for a results-driven and dynamic Senior Business Development Manager (BDM) to drive international sales for IT products and services. The ideal candidate should have a strong background in B2B sales , lead generation, and client relationship management. Key Responsibilities: Lead Generation & Market Research: l Identify and develop new business opportunities through cold calling, email campaigns, and networking . l Conduct market research to analyze trends and identify potential clients. Sales Strategy & Client Engagement: l Develop and execute strategic sales plans to achieve revenue targets. l Present software products & services through demos, proposals, and client meetings. l Negotiate contracts and close deals with international clients. Proposal & Documentation: Prepare sales proposals, contracts, and bids for potential projects. Maintain accurate sales reports and CRM records . Cross-functional Collaboration: l Work closely with marketing and product development teams to align sales strategies with business goals. l Ensure customer satisfaction through effective post-sales support. Must-Have Skills: l Experience: Minimum 5+ years in International Sales (preferably in IT/Software/SaaS). l Communication: Strong verbal and written English skills . l Sales Expertise: Proven ability to generate leads, close deals, and exceed targets . l Negotiation & Presentation: Experience in contract negotiation, pricing strategies, and sales presentations . l CRM & Reporting: Experience with CRM tools (e.g., Salesforce, HubSpot, ConvergeHub) for tracking sales activities. l Proposal Writing: Ability to create compelling sales proposals, contracts, and business pitches . l Market Research: Strong analytical skills to identify trends, competitors, and potential clients . Good-to-Have Skills: l IT/Software Sales Experience: Experience selling SaaS, Cloud, or Enterprise Software Solutions . l Networking & Relationship Management: Strong connections in international markets . l Understanding of Digital Marketing: Knowledge of SEO, PPC, and lead generation strategies . l Multi-Language Proficiency: Fluency in additional languages (preferred but not mandatory). Educational Qualification: Bachelors/Masters degree in Business, Marketing, or a related field (preferred). Perks & Benefits: Work-Life Balance: 5-day work week (Saturday & Sunday off). Health & Insurance: Corporate Mediclaim for employees and family. Personal Accident Coverage for employees. Why Join Us? At Corelynx Solutions, we foster a growth-oriented, innovative, and dynamic work environment . If you are a passionate sales professional with a proven track record in international business development , we would love to hear from you! Apply Now: Share your updated resume with us at hr@corelynx.biz.

Job Summary: The Center Head will be responsible for the overall management and operations of the IT training center. This includes overseeing academic delivery, sales and marketing efforts, student satisfaction, team performance, and center profitability. The Center Head ensures high-quality training services, maintains operational efficiency, and drives business growth through strategic initiatives. Key Responsibilities: 1. Center Operations Management: Oversee daily administrative and academic functions of the center. Ensure proper implementation of company policies, systems, and processes. Monitor infrastructure, IT equipment, and other resources for uninterrupted delivery. 2. Business Development & Sales: Drive student admissions and revenue targets through effective lead management and conversion strategies. Collaborate with the marketing team for local promotional campaigns, seminars, and workshops. Establish and maintain partnerships with schools, colleges, and local businesses. 3. Academic Delivery Oversight: Ensure timely commencement and completion of all courses as per the curriculum schedule. Coordinate with trainers to ensure quality delivery and up-to-date content. Monitor student progress and address feedback or concerns regarding academics. 4. Team Leadership & HR: Recruit, train, and manage faculty and support staff. Conduct regular performance reviews and encourage a collaborative team environment. Manage employee discipline, attendance, and motivation initiatives. 5. Student Engagement & Satisfaction: Maintain a positive and supportive learning environment. Ensure timely resolution of student grievances. Monitor student placement activities and support career guidance programs. 6. Reporting & Compliance: Maintain accurate records related to admissions, collections, academics, and staff. Provide regular MIS and performance reports to senior management. Ensure compliance with regulatory, statutory, and quality assurance norms. Qualifications & Skills: Bachelors degree (preferably in IT, Management, or Education); MBA is an advantage. 4–6 years of experience in a similar role, preferably in the education/training sector. Strong leadership and people management skills. Target-driven with proven sales and business development experience. Excellent communication and interpersonal abilities. Proficient in using CRM, ERP systems, and MS Office. Preferred Attributes: Knowledge of current IT trends, technologies, and certifications. Experience working in structured training companies like NIIT, Aptech, etc. Ability to manage multiple priorities and work under pressure.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Perks and benefits: Mention available facilities and benefits the company is offering with this job.

Job Description Sr. Software Developer (CodeIgniter) Corelynx Solutions Pvt. Ltd. About Us: Corelynx Inc. is a Silicon Valley-based Enterprise Software Company , specializing in CRM and Enterprise Applications . Established in 2005 , we have been pioneers in cloud computing technologies and are an Amazon AWS Partner . For more details about our organization and products, please visit: Corelynx Solutions The Organization ConvergeHub Our CRM Product Position: CodeIgniter Developer Location: Kolkata (On-site) Experience required: 5+ years Compensation: Competitive, as per industry standards Role Overview: CSPL is hiring for PHP Team Lead with 6+ years of hands-on experience in PHP development. The ideal candidate will have expertise in PHP , CodeIgniter , and MySQL database development, along with a proven track record of handling end-to-end software development projects. This role requires strong analytical, leadership, and problem-solving skills. The PHP Team Lead will work on cutting-edge projects, mentor junior team members, and ensure timely delivery while adhering to industry best practices. This is a full-time position based in Kolkata. Key Responsibilities: Coordinate with client and internal resources for the flawless execution of projects Design, develop modern enterprise web application systems using PHP MVC frameworks. Lead and guide the team effectively for the delivery of quality application systems. Ensure that all projects are delivered on-time, within scope and within budget Develop a detailed project plan to track progress. Manage the relationship with the client and all project stakeholders Measure project performance using appropriate systems, tools and techniques Perform risk management to minimize project risks Create and maintain comprehensive project documentation Monitoring deliverables and ensuring timely completion of projects. Optimize back-end code, database queries and functions through Code Review Sessions. Passionate to learn new skills and able to adapt to the latest technologies quickly. Technical Skills: Minimum 5 years of work experience in project management. Proven track record developing and supporting effective business web applications systems. Exceptional analytical and conceptual thinking skills. Prior knowledge and experience in designing and implementing enterprise applications. Ability to define problems, collect data, establish facts, and draw valid conclusions. Experience creating detailed reports and giving presentations. Strong technical knowledge in PHP MVC frameworks such as Laravel, CodeIgniter, etc. Knowledge in MSSQL, Stored Procedures, JQuery, Ajax, JSON and responsive design. Knowledge in RESTFUL web API services. Degree in Computer Science, Engineering or a related field. Educational Qualification: Bachelor’s/Master’s degree in BE/ B.Tech-CSE, MCA, or equivalent Perks & Benefits: l Work-Life Balance: 5-day work week (Saturday & Sunday off). l Health & Insurance: Corporate Mediclaim for employees and family. Personal Accident Coverage for employees. Why Join Us? At Corelynx Solutions, we foster a growth-oriented, innovative, and dynamic work environment . If you are a passionate sales professional with a proven track record in international business development , we would love to hear from you! Apply Now: Share your updated resume with us at hr@corelynx.biz.

Job Title: Academic Counsellor Department: Counselling / Admissions Location: Kolkata Reporting To: Center Manager / Academic Head Job Summary: The Academic Counsellor will guide prospective and enrolled students in selecting appropriate computer courses based on their educational background, career goals, and interests. The role involves handling inquiries, explaining course structures, converting leads into admissions, and providing continued support throughout the student lifecycle. Key Responsibilities: Student Counselling & Conversion Counsel walk-ins, telephonic, and online inquiries about courses offered. Understand student requirements and recommend suitable computer/IT courses (e.g., MS Office, Tally, Python, Web Development, etc.). Convert leads into admissions and meet monthly targets. Admissions Process Provide complete information on admission procedures, fees, batch schedules, and certifications. Assist in enrolment and documentation. Coordinate with faculty and admin for smooth onboarding of students. Student Support Maintain regular contact with students to ensure course satisfaction and resolve queries. Track student progress and feedback. Handle grievances with empathy and problem-solving approach. Database Management & Reporting Maintain student records, follow-up trackers, and inquiry databases. Generate weekly/monthly reports on walk-ins, admissions, drop-outs, etc. Marketing & Outreach Participate in local marketing campaigns, school/college tie-ups, and workshops. Promote courses through social media or digital platforms if required. Coordination Coordinate with faculty for scheduling demo classes or doubt-clearing sessions. Work closely with the Center Manager on promotional strategies and student engagement activities. Required Qualifications & Skills: Bachelors degree any 1–3 years of experience in counselling, preferably in an educational or computer training setup Good communication (English, Hindi, and local language) Basic computer skills (MS Office, Email, CRM software) Positive attitude and student-friendly approach Ability to meet targets and manage time efficiently Preferred Skills: Knowledge of IT courses, software tools, or certifications Experience in academic advising or career counselling Sales mindset with customer service ethics

About Us: Corelynx Inc. is a Silicon Valley-based Enterprise Software Company , specializing in CRM and Enterprise Applications . Established in 2005 , we have been pioneers in cloud computing technologies and are an Amazon AWS Partner . For more details about our organization and products, please visit: Corelynx Solutions The Organization ConvergeHub – Our CRM Product Position: CodeIgniter Developer Location: Kolkata (On-site) Experience required: 5+ years Compensation: Competitive, as per industry standards Role Overview: CSPL is hiring for PHP Team Lead with 6+ years of hands-on experience in PHP development. The ideal candidate will have expertise in PHP , CodeIgniter , and MySQL database development, along with a proven track record of handling end-to-end software development projects. This role requires strong analytical, leadership, and problem-solving skills. The PHP Team Lead will work on cutting-edge projects, mentor junior team members, and ensure timely delivery while adhering to industry best practices. This is a full-time position based in Kolkata. Key Responsibilities: Coordinate with client and internal resources for the flawless execution of projects Design, develop modern enterprise web application systems using PHP MVC frameworks. Lead and guide the team effectively for the delivery of quality application systems. Ensure that all projects are delivered on-time, within scope and within budget Develop a detailed project plan to track progress. Manage the relationship with the client and all project stakeholders Measure project performance using appropriate systems, tools and techniques Perform risk management to minimize project risks Create and maintain comprehensive project documentation Monitoring deliverables and ensuring timely completion of projects. Optimize back-end code, database queries and functions through Code Review Sessions. Passionate to learn new skills and able to adapt to the latest technologies quickly. Technical Skills: Minimum 5 years of work experience in project management. Proven track record developing and supporting effective business web applications systems. Exceptional analytical and conceptual thinking skills. Prior knowledge and experience in designing and implementing enterprise applications. Ability to define problems, collect data, establish facts, and draw valid conclusions. Experience creating detailed reports and giving presentations. Strong technical knowledge in PHP MVC frameworks such as Laravel, CodeIgniter, etc. Knowledge in MSSQL, Stored Procedures, JQuery, Ajax, JSON and responsive design. Knowledge in RESTFUL web API services. Degree in Computer Science, Engineering or a related field. Educational Qualification: Bachelor’s/Master’s degree in BE/ B.Tech-CSE, MCA, or equivalent Perks & Benefits: l Work-Life Balance: 5-day work week (Saturday & Sunday off). l Health & Insurance: Corporate Mediclaim for employees and family. Personal Accident Coverage for employees. Why Join Us? At Corelynx Solutions, we foster a growth-oriented, innovative, and dynamic work environment . If you are a passionate sales professional with a proven track record in international business development , we would love to hear from you! Apply Now: Share your updated resume with us at hr@corelynx.biz.

About Us: Corelynx Inc. is a Silicon Valley-based Enterprise Software Company , specializing in CRM and Enterprise Applications . Established in 2005 , we have been pioneers in cloud computing technologies and are an Amazon AWS Partner . For more details about our organization and products, please visit: Corelynx Solutions The Organization ConvergeHub Our CRM Product Position: UI Developer Location: Kolkata (On-site) Experience required: 5+ years Compensation: Competitive, as per industry standards Job description Responsibilities: Delivering a complete front-end application Ensuring high performance on mobile and desktop Writing tested, idiomatic, and documented JavaScript, HTML and CSS Coordinating the workflow between the graphic designer, the HTML coder, and yourself Cooperating with the back-end developer in the process of building the RESTful API Communicating with external web services Skills and Qualifications Minimum 5+ Year of Experience building highly-scalable and performant Web Apps using Angular Proficiency with JavaScript, CSS and HTML5 Professional, precise communication skills Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience Creating self-contained, reusable, and testable modules and components Ensuring a clear dependency chain, in regard to the app logic as well as the file system Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the framerate above 30fps at all times Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system Validating user actions on the client side and providing responsive feedback Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed Creating custom, general use modules, and components that extend the elements and modules of core AngularJS Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around resource Experience with building the infrastructure for serving the front-end app and assets Architecting and automating the build process for production, using task runners or scripts Documenting the code inline using JSDoc or other conventions Architecting and automating the build process for production, using task runners or scripts Must have experience in JS libraries like Angular Sortable, Angular HTTP, Angular Bootstrap Have knowledge on developing widgets for dashboards Writing extensive unit tests using automated TDD tasks Creating e2e test suites for all components, and running them with Protractor (or a well-reasoned alternative) Creating configuration, build, and test scripts for Continuous Integration environments.

Corelynx Solutions Pvt. Ltd. About Us: Corelynx Inc. is a Silicon Valley-based Enterprise Software Company , specializing in CRM and Enterprise Applications . Established in 2005 , we have been pioneers in cloud computing technologies and are an Amazon AWS Partner . For more details about our organization and products, please visit: Corelynx Solutions The Organization ConvergeHub – Our CRM Product Position: Senior Business Development Manager (BDM) Location: Kolkata (On-site) Experience Required: 5+ years in International IT Sales Compensation: Competitive, as per industry standards Role Overview: We are looking for a results-driven and dynamic Senior Business Development Manager (BDM) to drive international sales for IT products and services. The ideal candidate should have a strong background in B2B sales , lead generation, and client relationship management. Key Responsibilities: Lead Generation & Market Research: l Identify and develop new business opportunities through cold calling, email campaigns, and networking . l Conduct market research to analyze trends and identify potential clients. Sales Strategy & Client Engagement: l Develop and execute strategic sales plans to achieve revenue targets. l Present software products & services through demos, proposals, and client meetings. l Negotiate contracts and close deals with international clients. Proposal & Documentation: l Prepare sales proposals, contracts, and bids for potential projects. l Maintain accurate sales reports and CRM records . Cross-functional Collaboration: l Work closely with marketing and product development teams to align sales strategies with business goals. l Ensure customer satisfaction through effective post-sales support. Must-Have Skills: l Experience: Minimum 5+ years in International Sales (preferably in IT/Software/SaaS). l Communication: Strong verbal and written English skills . l Sales Expertise: Proven ability to generate leads, close deals, and exceed targets . l Negotiation & Presentation: Experience in contract negotiation, pricing strategies, and sales presentations . l CRM & Reporting: Experience with CRM tools (e.g., Salesforce, HubSpot, ConvergeHub) for tracking sales activities. l Proposal Writing: Ability to create compelling sales proposals, contracts, and business pitches . l Market Research: Strong analytical skills to identify trends, competitors, and potential clients . Good-to-Have Skills: l IT/Software Sales Experience: Experience selling SaaS, Cloud, or Enterprise Software Solutions . l Networking & Relationship Management: Strong connections in international markets . l Understanding of Digital Marketing: Knowledge of SEO, PPC, and lead generation strategies . l Multi-Language Proficiency: Fluency in additional languages (preferred but not mandatory). Educational Qualification: Bachelor’s/Master’s degree in Business, Marketing, or a related field (preferred). Perks & Benefits: l Health & Insurance: Corporate Mediclaim for employees and family. Personal Accident Coverage for employees. Why Join Us? At Corelynx Solutions, we foster a growth-oriented, innovative, and dynamic work environment . If you are a passionate sales professional with a proven track record in international business development , we would love to hear from you! Apply Now: Share your updated resume with us at hr@corelynx.biz .