Consulting Member Technical Staff

Job Description

Customer operations: Automating customer service based on a customer s product suite, experience, and language Marketing: Mass personalization of search, outreach, and customer nurture based on buyer profile and purchase history. Sales: Creating virtual sales representatives that guide prospects through offerings during a business transaction Risk and legal: Accelerating contract writing and drafting based on existing best practices, with multilingual support. Strategy and finance: At scale monitoring of competitors and updates from customers, across public and private sources. What is OCI Generative Agent Platform OCI Generative AI Agents is a fully managed service that combines the power of large language models (LLMs) with an intelligent retrieval system aimed at creating contextually relevant answers by searching your knowledge base. OCI Generative AI Agents supports several ways to on-board your data where you and your customers can interact with your data using a chat interface or API. Key Features Supports several data on-boarding methods and interaction channels (chat interface or API) Creates contextually relevant answers by searching your knowledge base Provides source attribution for every answer Offers hybrid search capabilities (lexical and semantic) Includes content moderation options for input and output Supports multi-turn conversations, where users can ask follow-up questions and receive answers that consider the context of previous questions and answers Can interpret data from two-axis charts and reference tables in a PDF, without needing explicit descriptions of the visual elements All the hyperlinks present in the PDF documents are extracted and displayed as hyperlinks in the chat response.