Handle inbound & outbound customer calls Manage and follow up on hot leads Understand customer requirements and suggest suitable products/services Explain product details and pricing clearly to customers Close deals and achieve monthly sales targets Maintain customer records and sales data Handle customer queries and ensure satisfaction Manage store-level sales operations Coordinate between customer and product/service team Ensure smooth end-to-end sales process Work on upselling and repeat sales opportunities Maintain professional communication and sales discipline Note: This is a 100% office-based role. No field work