CommonFloor<br>com

Role: Java Production Specialist ???? Location: Bangalore or Hyderabad ???? Work Type: Full-time, On-site (5 days a week) ??? Education: BE/BTech/MCA in IT or Computer Science ???? Experience: 4 7 years About the Role Our client ? a leading IT services company with over 20,000 employees ? is looking for skilled and motivated Java Production Specialists to join their on-site support teams in Bangalore and Hyderabad This role focuses on providing L2/L3 production support for enterprise Java applications in a fast-paced, client-facing environment, Ideal candidates will have strong troubleshooting skills, hands-on experience with monitoring tools, and proficiency in Linux/Unix environments, Key ResponsibilitiesProvide L2/L3 support for Java-based enterprise applications in a production environment, Monitor system performance and application health using tools such as AppDynamics, Splunk, Dynatrace, Kibana, and Control-M, Perform root cause analysis (RCA) and collaborate with development teams for permanent resolutions, Conduct code-level debugging and contribute to bug fixing and support automation, Execute SQL queries for troubleshooting and data validation, Utilize Linux/Unix command-line tools for diagnostics and support, Adhere to ITIL/ITSM processes for incident, problem, and change management, Maintain runbooks, support documentation, and knowledge base articles, Collaborate effectively with cross-functional and geographically distributed teams, Required Skills47 years of hands-on experience in Java production support, including bug fixing and automation, Proficiency in one or more monitoring/logging tools: AppDynamics, Splunk, Dynatrace, Kibana, Control-M, or ServiceNow, Strong SQL skills for query writing and issue investigation, Solid debugging and problem-solving skills at the code and application level, Comfortable working in Linux/Unix environments using the command line, Familiarity with ITIL/ITSM frameworks, Excellent verbal and written communication skills, Ability to thrive in a high-pressure support environment and drive long-term resolutions, Additional DetailsThis is a work-from-office role, Monday to Friday, Candidates should demonstrate a problem-solving mindset and be comfortable in a fast-paced production support environment,