1. Delivery & Logistics Pick-up and Delivery: Quickly collect grocery, food, or other items from the designated dark store/warehouse and deliver them to the customer's location. Timely Delivery: Adhering strictly to the short time window to ensure ultra-fast delivery (typically within 10 minutes). Route Planning: Using the delivery app for efficient navigation and planning the shortest route, often delivering within a 3 km radius of the store. Safe Handling: Ensuring the orders are picked, packed, and transported carefully to maintain their quality and condition (e.g., keeping food at the correct temperature). 2. Operational Compliance Order Verification: Reviewing and verifying orders before and after pickup to ensure completeness and accuracy. Safety and Traffic Rules: Strictly following all traffic laws and company safety guidelines while operating the two-wheeler. Vehicle Readiness: Maintaining the delivery vehicle (usually a two-wheeler or e-bike) in good working condition. Documentation: Handling necessary delivery documentation, receipts, or payments (if required). 3. Customer Service Professional Interaction: Providing excellent customer service through polite and professional interaction with customers during delivery. Issue Reporting: Promptly reporting any delivery-related issues, delays, or challenges to the dispatch team or management. Communication: Maintaining good communication with the customer and the store/dispatch team regarding the order status. Job Types: Full-time, Fresher Pay: Up to ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Primary Responsibilities: Order Pickup: Collect packaged orders accurately and promptly from the assigned dark store location. Fast and Safe Delivery: Deliver the items to the customer's location on time, adhering to Zepto's ultra-fast delivery promise, while strictly following all traffic rules and ensuring road safety. Customer Service: Interact with customers professionally and politely, providing excellent service at the point of delivery. Route Management: Efficiently plan or follow pre-planned short-distance routes (typically within a small radius of the dark store) to ensure the fastest delivery. Package Handling: Handle all packages and perishable goods with care to prevent damage. Maintain Records: Keep accurate records of deliveries, including completion times and any issues encountered (e.g., non-delivery reasons). Vehicle Maintenance: Ensure their delivery vehicle (bike, scooter, or bicycle) is in good working condition. App Usage: Use the Zepto Delivery Partner App for receiving orders, navigation, and updating delivery status. Cash Collection (if applicable): Collect cash payments from customers for Cash on Delivery (COD) orders and ensure accurate accounting and reconciliation of the collected amount. Job Type: Full-time Pay: Up to ₹33,000.00 per month Work Location: In person
As a Delivery & Logistics personnel, your role involves quickly collecting grocery, food, or other items from the designated dark store/warehouse and delivering them to the customer's location. You need to adhere strictly to the short time window to ensure ultra-fast delivery, typically within 10 minutes. Utilize the delivery app for efficient navigation and route planning, ensuring delivery within a 3 km radius of the store. It is crucial to handle orders with care to maintain their quality and condition, such as keeping food at the correct temperature. Your key responsibilities include: - Reviewing and verifying orders before and after pickup to ensure completeness and accuracy. - Strictly following all traffic laws and company safety guidelines while operating the two-wheeler. - Maintaining the delivery vehicle, usually a two-wheeler or e-bike, in good working condition. To excel in Customer Service, you are required to provide excellent service through polite and professional interaction with customers during delivery. Promptly report any delivery-related issues, delays, or challenges to the dispatch team or management. Maintain good communication with the customer and the store/dispatch team regarding the order status. No additional details of the company are provided in the job description. Qualifications required for this role include: - Full-time availability - Suitable for Freshers Benefits offered for this position: - Health insurance - Provident Fund The work location for this role is in person.,