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Collinson

Collinson is a global leader in customer benefits and loyalty solutions. The company specializes in travel insurance, assistance services, and payment solutions, serving clients across various sectors to enhance customer loyalty and experience.

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623 Reviews in Collinson
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Mrs B
3 years ago
I have never had a problem ordering kits but the lack of response when contacting this company is outrageous. WhatsApp, live chat and calling are all a waste of time as no one answers or replies. …
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Gulsen Ak
4 years ago
We tried to book a covid test today at stanstead the system failed although registered 7 times using different emails password was not sent by email. I believe system either failed or error occurred. We missed our opportunity to fly, although people before us were able to do the test and fly.
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BoB Connections Ian Morgan
3 years ago
A first class experience from the second we arrived at the car park entrance of the Heathrow Rapid test centre. The Welcome from everyone couldn't have been any better. It's not a nice experience having this done but it is a necessity to …
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Karl Talbot
3 years ago
Bunch of cowboys. Testing centre was in a car park, inside in a tent. Some joker (probably G4S contractor) raised confusion over whether the test needed to taken with 72 hours or three days before flying to USA. …
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Giordano Piordano
8 months ago
Lol this is a mega scam company. I can't believe there's so many bad reviews. Anyways below my experience. …
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Adam Fuelling
9 months ago
For several years now I have been a member of your Priority Pass lounge program, taking advantage of these escapes from the normal routines and amenities of the airports. …
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wendy chung
2 years ago
Only putting one star as I can't put zero stars. I booked 2 covid tests for my father and I to fly. The booking didn't show in the system so I was advised to buy another 2 tests and then claim a refund. They then did not refund me. I had …
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Sue Beasley
2 years ago
Absolutely diabolical service , DO NOT purchase insurance through this company ( they provide the travel insurance if you book through the Post Office). They dismissed my claim immediately , although it clearly meets their criteria and …
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Jessica Jiang
3 years ago
I had a pre-departure PCR test done and it took 81 hours to receive my result despite them advertising 48 hours. I contacted them three times via live chat. They have no phone number and you need to wait in queue for 30 min to 3 hours every …
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Garreth Owen
3 years ago
Paid for a Day 2 PCR test - it's now 5 days since I sent off the test and I've had no contact from them to confirm they've received the test, or any responses to the messages I've sent. …
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Collinson
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Insurance and Customer Engagement

London

1,000+ Employees

13 Jobs

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