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Collinson

Collinson is a global leader in customer benefits and loyalty solutions. The company specializes in travel insurance, assistance services, and payment solutions, serving clients across various sectors to enhance customer loyalty and experience.

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623 Reviews in Collinson
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Antonio Martín Mendieta
4 years ago
UPDATED (Today, 28/12/2020, and still no results) Stay away from this company! TEST AND RELEASE REVIEW: …
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David Doyle
3 years ago
Absolute worst testing service I have ever used. Appointment times meaning nothing. Huge queues, lots of people worried about missing flights. A disorganized mess, book a pre-depature test and you will regret it. At the very least the …
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Paula Madrazo
4 years ago
Avoid this company. They offer something they can not do. I booked a test to have the results in 90 minutes. When I went to have the test done, the woman confirmed that I will get the results between 60 minutes and 90 minutes and it took them 15 hours to send me my results. Thank you for nothing.
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Muhammad Azam
3 years ago
AN ABSOLUTE SCANDAL! Did a lateral flow test (which was negative) before going to Collinson to get a pre-departure PCR Test. Results came back next day as POSITIVE, straight away …
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Will pereira
4 years ago
Booked pcr covid tests for my family 2 days before the date of the flight, all my family got their results within 5 hours but one person and because of that they didn't allow us to travel. Even though we tried to contact them but there was …
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Susan Bauer
3 years ago
test kits ordered and arrived with missing parts. No instructions how to identify the different kits for group members. No telephone number given so impossible to contact in an emergency - and despite 4 emails asking for urgent response, …
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Mario Morelli
4 years ago
My previous review was about bad airport service and customer service delays. Unfortunately I have to write another one due to mismanagement of my refund. …
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Matilda S
3 years ago
Was stressing over the new PCR test regulations since the rulings were changed overnight for me! …
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Michelle Sh'lomo
3 years ago
My PCR test was taken at Airport 64 hours ago and counting. no explanation or pre-advanced warning of delay, unable to speak to anyone because "our switchboards are unavailable due to Coronavirus outbreak", automated email response does not …
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Ellen Welsh
3 years ago
Booked a Test to Release test with Collinson and had the worst experience. Absolutely no details sent out about how to locate the testing station at Heathrow apart from simply 'Terminal 2 Short Stay'. No contact number or email with …
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Collinson
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Insurance and Customer Engagement

London

1,000+ Employees

13 Jobs

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