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Collinson

Collinson is a global leader in customer benefits and loyalty solutions. The company specializes in travel insurance, assistance services, and payment solutions, serving clients across various sectors to enhance customer loyalty and experience.

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623 Reviews in Collinson
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David West-Talarek
3 years ago
Ordered a one hour antigen test from Stansted before flying. Arrived 4 hours before the flight to get the test, the results arrived 6hours later. Contacting them is a waste of time, fb messenger say someone will email me, …
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Łukasz Fugiel
3 years ago
it's a sick joke, i did a PCR test at the airport stansed on friday is monday and still no result. no contact to customer service, no one replies to the sent messages. they promise a result at the end of the next day, and even after three days it is gone. I do not recommend
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Cruz da Costa
4 years ago
Easy and straightforward test booking. Great, safe experience at test centre. …
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Faisal Haleem
3 years ago
Should be no stars but have to give 1 to get the review posted. Paid the extra for rapid PCR Day 2 arrivals £99. No results etc etc and stupid chat box to see what the hell is going on. Avoid at all cost, Randox is much better. …
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Christopher Matthew
3 years ago
I had a COVID-19 antigen test at King's Cross St Pancras. I shopped around and this was the best price from a company that had reasonable ratings. …
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Kateryna Korovkina
3 years ago
Paid for a premium day 2 pcr, was supposed to receive the results the same day. Still waiting for the results. The staff member was rude for no reason, and we had to stand in the queue for 30 …
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Andrea Sicilia
3 years ago
Oh my goodness AVOID AVOID AVOID. Trying to amend a test or get a refund is absolutely impossible...I have been trying for three weeks. impossible to speak to anyone, you email and it bounces back. You leave a ticket through the website …
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Kevin McCabdless
3 years ago
I used Collinson for an antigen test at Terminal 5 about a week and a half ago. This is the quickest and easiest test. That being said, they were able to clear this low bar pretty easily. The whole experience, including getting my results …
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Mrs B
3 years ago
I have never had a problem ordering kits but the lack of response when contacting this company is outrageous. WhatsApp, live chat and calling are all a waste of time as no one answers or replies. …
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Gulsen Ak
4 years ago
We tried to book a covid test today at stanstead the system failed although registered 7 times using different emails password was not sent by email. I believe system either failed or error occurred. We missed our opportunity to fly, although people before us were able to do the test and fly.
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Collinson
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Insurance and Customer Engagement

London

1,000+ Employees

13 Jobs

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