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COLLECTION OFFICER (90+)

0 - 3 years

1 - 4 Lacs

Nagar

Posted:1 week ago| Platform: Naukri logo

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Skills Required

debt collection team management credit collection debt recovery customer service documentation collection management recovery reconciliation recovery operations collections compliance debtors debt management finance communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

LTFinance is looking for COLLECTION OFFICER (90+) to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

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