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Cogenthub

We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.

876 Reviews in Cogenthub
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Subhadeep Sinha
a year ago
One of the biggest fraud company in the entire KOLKATA SECTOR-5 situated at Martin burn business park & Webel tower 1&2, if you want to waste your time and money go and join COGENTHUB the lol max pro company in the city no work hygiene, …
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BUJU MAJUMDAR
a year ago
Ultra professionalism. Worst hiring particularly the batch where I was hired. I was selected in the O2 process, it's a UK telecom brand. Salary which was offered to me was a bit less according to the schedule and rotational week off. UK and …
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Monika Roy
2 years ago
It's been 5 months working with Unitel and it was a beautiful experience. For freshers it is a good platform to showcase their knowledge. The company is employee friendly and all my colleagues are helpful. Management is also very much concern about their employees.
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Shilpa Sengupta
3 years ago
Honestly speaking, every organization has their own rules & regulations which everyone needs to follow. I had been working here since 6 months & will be continuing for a long time. Management is very good here, salary gets credited on time, …
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Sepia remi
2 years ago
Had a telephonic interview with the HR. He was very polite but the senior person was rude via phone. Kept asking me questions about things not related to my job description. They themselves don't know what they want when they are hiring. …
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RANA CHAKRABORTY
2 years ago
I have been working with this company for last 1year 6 months. A good place to work where everyone is so friendly including the seniors. The work culture as well the activities are so engaging that you'll never find a reason to leave the place.
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Moumita Bhattacharjee
2 years ago
Had a telephonic interview with the HR. She was very polite but the interviewer was very unprofessional person &rude. Kept asking me questions about things not related to my job description.They themselves don't know what they want when …
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Tirthojit Travis
a year ago
Beware of Joseph Badiya he is a spineless creature and a total toxic person. In cogent Hub TLs and managers don't respect the employees at all. Joseph Filthy Badiya shouts and forces people to leave this company. They don't provide proper …
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rana das
2 years ago
I am working in this company for 2 years and found that the company is quite suitable for me. The managers, agents , staffs and colleagues are very much co-operative. The managers listen to each and every one query and work accordingly. …
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Brojendranath ash
3 years ago
I've been working in this company for almost 2 years, it is the best company as per my experience, we directly report here under our business head Mr. Sunny Singh. Best manager you can ever have. Salary is on time & very nice work …