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Cogenthub

We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.

876 Reviews in Cogenthub
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Shivam Pandat
a year ago
No hate Got selected on 18k for bharat pay process But timing is 6pm to 3am that's why I'm out Good company for fresher.
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Klyde Fernandes
a week ago
This is best company for me. Behaviour attitude everything is best about this company. Every negative review is from candidate s who didn't got selected. Hike... Atmosphere everything is best. Most of cnx people are working here. Best companies dnt go to consultancies for candidates. They come come on their own
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Doncorleone Corleone
2 months ago
I have worked in this company for a couple of months but a person names Joseph is not good at all. He don't know how to behave with the employees. He manipulates others to beleive in him that what he does is good for company but if he stays …
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Michael Jimmie Abraham Athaide
3 months ago
It was December when I was looking for a job to bring some change into my life, as there were things I needed to accomplish that I couldn't last year. But as they say, when you look for something, it eventually comes your way. So, waiting …
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Tashkeel Fatma
3 months ago
I had an incredible training experience at Cogent Hub! The environment is perfect for learning, and the team are extremely supportive. The trainers are knowledgeable and patient, creating a positive and productive atmosphere. I highly recommend Cogent Hub
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Parvin Sabnam (Priya)
3 months ago
Best company,i already worked here almost 4 months all seniors are very good and polite. And atmosphere is very good. All over I give 5 out of 5
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Arunima Chakraborty
3 months ago
I must say it's a great place to work, the work culture is great and salary is always on time. Every department is super supportive and all the facilities are top notch 👍🏻 …
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Md Tauqeer
a year ago
I joined this company last August. As a whole it is a good company to work in. The HR has been really helpful and cooperative till date. I was never turned down when I needed help from her. The team leaders are pretty good and friendly. A …
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Shabab Ali
2 weeks ago
Wrost places and everyone managements are pathetic toxic work culture everyone is just passing there work to other like SBI bank .
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Bratadev Dutta
a year ago
The company's work place and the environment is good and the people over there who are already having more experience are much more professional. I feel may be this is the place where I can see growth in the job. Everything is quite good in regards to salary and the other benefits and also in terms of learning and development.