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Cogenthub

We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.

876 Reviews in Cogenthub
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Osama Khatun
2 years ago
I think *company name* has played a big role in keeping our business afloat in these competition world. Their team of SEO has done and continues to do good work. They have stood true to their promises in terms of investment. Much love and appreciation to their team. Let’s keep up with the good work.
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Subhajit Patra
2 years ago
Working with the Unitel Contact Centres more than six months and I have never felt down ever since I am working here. Very nice and co-operative environment to work. Most importantly, TL (Dhrubojyoti Mukherjee) and ATL's (Pralay and Sujit), …
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Murshid Akarm
4 years ago
This is my second review and it is related to the interview questions. I went there for interview in March, and a total of three people took my interview. …
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souvik saha
4 years ago
CogentHub is a best Business Analytics Company. Here is a small review about this company, here many of the process are running with the shifts like United States, United Kingdom and Australia. First of all I would like to say thanks …
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ayeshaa roy
a year ago
Very friendly and Cooperative work environment, All leaderships people and Collegues are very supportive and helpful Transport facilities are there till home for all the employees …
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Amit Dutta
a week ago
I’ve been working at the Gurgaon site for over a year now as an advisor. My experience has been a mix of both challenges and positives. The campaign I’m part of is quite complex, and earning incentives feels difficult due to a very rigid …
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abhinav bansal
2 weeks ago
Fraud company. They keep your 15 days salary and never give you back at the time of FnF. Go on another platforms to see reviews of this fake company. Poor and toxic environment
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Chan2nao Jajo
4 months ago
The worst company I have ever experienced so far.Especially the HR department,they don't do their job. After leaving the company with one month of serving period,no experience letter and F&F was provided.Writing multiple emails to the HR department but no action was taken and it's been more than 4 months now.
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Saab Singh
2 months ago
Worst condition and management No proper hygiene products or building Need to change trainer and way of tea …
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Kunal Malhotra
a year ago
its a scam company they will hold your money for almost around 15 days and will give you on fnf and the guy sunny singh who is the hr at the time of fnf he will make excuse that they wont give you the money its a scam company guys dont go for it there head office is in kolkata at salt lake where most of the organisations are scam