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Cogenthub

We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.

876 Reviews in Cogenthub
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Osama Khatun
2 years ago
I think *company name* has played a big role in keeping our business afloat in these competition world. Their team of SEO has done and continues to do good work. They have stood true to their promises in terms of investment. Much love and appreciation to their team. Let’s keep up with the good work.
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Subhajit Patra
2 years ago
Working with the Unitel Contact Centres more than six months and I have never felt down ever since I am working here. Very nice and co-operative environment to work. Most importantly, TL (Dhrubojyoti Mukherjee) and ATL's (Pralay and Sujit), …
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Murshid Akarm
4 years ago
This is my second review and it is related to the interview questions. I went there for interview in March, and a total of three people took my interview. …
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souvik saha
4 years ago
CogentHub is a best Business Analytics Company. Here is a small review about this company, here many of the process are running with the shifts like United States, United Kingdom and Australia. First of all I would like to say thanks …
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ayeshaa roy
a year ago
Very friendly and Cooperative work environment, All leaderships people and Collegues are very supportive and helpful Transport facilities are there till home for all the employees …
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Klyde Fernandes
a week ago
This is best company for me. Behaviour attitude everything is best about this company. Every negative review is from candidate s who didn't got selected. Hike... Atmosphere everything is best. Most of cnx people are working here. Best companies dnt go to consultancies for candidates. They come come on their own
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Doncorleone Corleone
2 months ago
I have worked in this company for a couple of months but a person names Joseph is not good at all. He don't know how to behave with the employees. He manipulates others to beleive in him that what he does is good for company but if he stays …
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Michael Jimmie Abraham Athaide
3 months ago
It was December when I was looking for a job to bring some change into my life, as there were things I needed to accomplish that I couldn't last year. But as they say, when you look for something, it eventually comes your way. So, waiting …
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Tashkeel Fatma
3 months ago
I had an incredible training experience at Cogent Hub! The environment is perfect for learning, and the team are extremely supportive. The trainers are knowledgeable and patient, creating a positive and productive atmosphere. I highly recommend Cogent Hub
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Parvin Sabnam (Priya)
3 months ago
Best company,i already worked here almost 4 months all seniors are very good and polite. And atmosphere is very good. All over I give 5 out of 5