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Cogenthub

We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.

876 Reviews in Cogenthub
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Arindam Chattaraj
a year ago
One of the worst company that I have given interview till now. They took 4 rounds of interview and some of the questions they asked were absolute rubbish. From the 1st round itself they declared that I will be given xyz process and I will …
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Gopal Singh
a year ago
They call me for the interview and I have explain my salary structure and after cracking all the round they are offering me low salary than my present CTC .My point is why you call a guys when you cannot match the salary after knowing the …
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Raunak Priya
a year ago
If their will be a zero I should consider that rating for this company. And this rating is just because 2 person who humilate every employee in the company. I believe if you are going to join this company then forget that you are going to …
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Sreoshi Acharya
a year ago
First of all, right now m a trainee, and I've been coming here for 7 days, I really like the way they all work, very proffessional, very much polite, all the HRs and our trainer is really humble in behavior, always explaining whatever we …
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Subhadeep Sinha
a year ago
One of the biggest fraud company in the entire KOLKATA SECTOR-5 situated at Martin burn business park & Webel tower 1&2, if you want to waste your time and money go and join COGENTHUB the lol max pro company in the city no work hygiene, …
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BUJU MAJUMDAR
a year ago
Ultra professionalism. Worst hiring particularly the batch where I was hired. I was selected in the O2 process, it's a UK telecom brand. Salary which was offered to me was a bit less according to the schedule and rotational week off. UK and …
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Monika Roy
2 years ago
It's been 5 months working with Unitel and it was a beautiful experience. For freshers it is a good platform to showcase their knowledge. The company is employee friendly and all my colleagues are helpful. Management is also very much concern about their employees.
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Shilpa Sengupta
3 years ago
Honestly speaking, every organization has their own rules & regulations which everyone needs to follow. I had been working here since 6 months & will be continuing for a long time. Management is very good here, salary gets credited on time, …
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Sepia remi
2 years ago
Had a telephonic interview with the HR. He was very polite but the senior person was rude via phone. Kept asking me questions about things not related to my job description. They themselves don't know what they want when they are hiring. …
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RANA CHAKRABORTY
2 years ago
I have been working with this company for last 1year 6 months. A good place to work where everyone is so friendly including the seniors. The work culture as well the activities are so engaging that you'll never find a reason to leave the place.