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Cogenthub

We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.

876 Reviews in Cogenthub
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Arunima Chakraborty
3 months ago
I must say it's a great place to work, the work culture is great and salary is always on time. Every department is super supportive and all the facilities are top notch 👍🏻 …
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Md Tauqeer
a year ago
I joined this company last August. As a whole it is a good company to work in. The HR has been really helpful and cooperative till date. I was never turned down when I needed help from her. The team leaders are pretty good and friendly. A …
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Shabab Ali
2 weeks ago
Wrost places and everyone managements are pathetic toxic work culture everyone is just passing there work to other like SBI bank .
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Bratadev Dutta
a year ago
The company's work place and the environment is good and the people over there who are already having more experience are much more professional. I feel may be this is the place where I can see growth in the job. Everything is quite good in regards to salary and the other benefits and also in terms of learning and development.
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Samar Sengupta
10 months ago
If their will be a zero I should consider that rating for this company. And this rating is just because 2 person who humilate every employee in the company. I believe if you are going to join this company then forget that you are going to get any respect over here .
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Sanjeev Sarkar
a year ago
I am working at Cogent hub private limited for more than 3 months in the HR team. It is my pleasure and I feel very delighted to have such a good team members. Here the work environment is very good and the other supporting staff and …
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Rahul Prasad
a year ago
Best place to work as a fresher or experienced,People are very helpful, specially the management and HR team. Company has a good environment with friendly people with growth opportunities in each and every process they have.
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soumya dutta
a year ago
Pathetic experience with pathetic management and pathetic job role with some of the team lead and managers think that they are only one in this earth who has achieved something big. I can guarantee you you will not continue the job more …
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Subhajit Dey
9 months ago
Cogenthub Private Limited, located in Martin Burn Business Park, Sector 5, stands out as a dynamic company within a modern commercial complex. The business park offers a professional and well-maintained environment, which complements the …
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Ritabrata Dey
11 months ago
The most pathetic company ever went for am interview. The HR will give you false statements and after that during the interview phaze an online test will be conducted and you will be asked to score 9 out of 10 questions. Those are generic …