CodeScripting

We are looking for a Customer Service Representative to manage customer queries and complaints. The ideal candidate will have a strong ability to communicate clearly, stay patient and empathetic, and ensure customer satisfaction. You will handle inbound and outbound calls, emails, live chat, or social media interactions, and help resolve customer issues efficiently Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or in-person. Provide accurate, valid, and complete information using the right tools and resources. Handle customer complaints and provide appropriate solutions within set time limits. Follow up with customers to ensure resolution and satisfaction. Process orders, forms, applications, and requests. Communicate and coordinate with internal departments as needed. Maintain a professional, positive, and helpful attitude toward customers at all times. Job Type: Full-time Pay: From ₹8,000.00 per month Schedule: Day shift Language: English (Required) Hindi (Preferred) Work Location: In person