We are seeking passionate and talented individuals to join our team as entry-level Desktop support / Remote support / Service Desk Engineers. As a fresher, you will have the opportunity to work closely with experienced professionals, gain hands-on experience, and contribute to cutting-edge projects. You will be involved in all stages of the Hardware & Networking lifecycle, from Configuration and to troubleshoot, Installation and deployment.
Installation & trouble shooting of Operating Systems & applications Antivirus configuration & troubleshooting Domain Environment working Experience Video Conferencing Devices Support hands on Expirence Outlook Mail messaging clients configuration and troubleshooting Desktop peripheral (e.g. Printers & Scanners) drivers installation, configuration and Troubleshooting. Troubleshoot and resolve end user devices incidents Maintain and update inventory of the site and send updates to Asset Coordinator. Assistance to central server and network team to resolve issues.
Help Desk Services Call Management Ticket Closure within SLA Technical Support Services L1 & L2 Technical support for OS & application. Installation & troubleshooting software on the desktop & server OS Installation & troubleshooting Performing IMAC (Install, Move, Add, Change) On-going end user support Virus Control, antivirus update, checks and prevention / cleaning and Windows patching Network printer configuration. Standard office application support Non - Comprehensive maintenance support on all the assets. End-User support across the locations. Perform daily check list. Vendor Management Services Logging tickets & follow-up with IT vendors End User Computing Services Townhall, audio/video conference support. Training room setup Support Asset team for inventory, allocation etc.. Network Management Services Basic LAN trouble shooting.
CMS IT SERVICES PRIVATE LIMITED is looking for Desktop L1 Professional to join our dynamic team and embark on a rewarding career journeyProvide technical support for desktop systems and software. Assist users with setup and configuration of desktop systems. Monitor and troubleshoot desktop performance issues. Collaborate with IT teams on desktop projects and updates. Document and track support requests and resolutions.
Knowledge and experience on EMC VMAX series storage Knowledge and experience on EMC VMAX replication technologies (SRDF) Knowledge and experience on IBM storage Knowledge and experience on NetApp SANtricity storage Knowledge on EMC ESRS Knowledge and experience on SAN switch devices (Cisco MDS) Knowledge and experience on IBM SAN switch Proactive in taking decision for better results w.r.t SAN environment. Knowledge and experience in Storage and SAN switch firmware upgrades Should possessed good troubleshooting skills in case of hardware failures. Daily monitoring and reporting SAN devices along with replication status
Knowledge of EMC Networker & Data Domain, Commvault and similar backup technologies Knowledge of Enterprise storage systems from EMC, NetApp, NDS and similar systems Experience with Enterprise data protection and disaster recover solution, and understand Enterprise application data management requirements. 6+ years of experience with domain knowledge Provide advice on the backup and storage services. Manage and maintain the backup systems. Ensure backups are run to schedule and retention is met. Maintain an audit trail of backups and restores.
CMS IT SERVICES PRIVATE LIMITED is looking for Network Administrator L2 to join our dynamic team and embark on a rewarding career journeyManage and support network systems for the organization. Monitor network performance and troubleshoot issues. Collaborate with IT teams on network projects and updates. Provide training and support for end-users. Prepare technical documentation and reports.
CMS IT SERVICES PRIVATE LIMITED is looking for Storage Administrator L2 to join our dynamic team and embark on a rewarding career journeyManage and support storage systems for the organization. Monitor storage performance and troubleshoot issues. Collaborate with IT teams on storage projects and updates. Provide training and support for end-users. Prepare technical documentation and reports.
Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.
CMS IT SERVICES PRIVATE LIMITED is looking for Desktop L1 Professional to join our dynamic team and embark on a rewarding career journeyProvide technical support for desktop systems and software. Assist users with setup and configuration of desktop systems. Monitor and troubleshoot desktop performance issues. Collaborate with IT teams on desktop projects and updates. Document and track support requests and resolutions.
Windows Server Administration AD Management IIS / DNS / DHCP Manage directory structures Manage domains VMWare Administration / VSphere Creating and Managing Virtual Machines and Templates Understanding of ESXi Installation, Configuration and Administration of Windows server 2008, 2012, 2016, 2019 Installing, Configuration & Managing TCP/IP, Active Directory, Group Policy And OU Day to day issues resolutions Tech / B.E 24 * 7 Shift
Experience in supporting IBM AIX (6.1, 7.1,7.2) and P-Series server technologies in a business infrastructure environment is a must. Experience of systems management using IBM Virtualisation technologies (VIO) is essential. Experience of supporting RHEL server technologies is essential. AIX or RHEL certifications relevant to systems administration would be preferable. Experience of administering and supporting multiple systems in a complex and distributed environment, including the day to day management of resources and issues. Experience of installing, configuring and upgrading infrastructure systems, experience of NIM is desirable. To identify & take ownership of issues found and resolve at earliest opportunity according to priority and impact. Investigate the root-cause of incidents and look to implement fixes where possible rather than workarounds. To follow change management processes as defined B.Tech / B.E 24 * 7 Shift
MSSQL Administration Help design, implement, and maintain Oracle / SQL databases. Complete SQL and other shell scripting. Identify and troubleshoot performance issues. Monitor major data movement processes. Ensure information security. Back up information for data recovery. Tech / B.E 24 * 7 Shift