About The Role We are looking for a talented Manager/Senior Manager - Product Support to join our Engineering team and help us scale effectively. The ideal candidate will have a unique blend of technical expertise, insatiable curiosity, and analytical mindset. The individual will be responsible for setting up efficient support processes and systems to streamline operations, improve workflows, and ensure seamless integration across departments. This role focuses on identifying gaps, implementing best practices, and optimizing existing procedures to drive operational excellence and support overall business goals. Responsibilities Develop and implement support policies for L1, L2, and L3 levels tailored to our specific products and services. Lead, manage, and scale a team of support engineers located in both India and the US. Investigate internal and customer-facing software issues, including ETL and Spark job failures. Manage and prioritize the Zendesk queue of tickets while ensuring timely and clear updates on issue status, workarounds, and resolution. Work collaboratively with the development team to identify the root cause of issues and recommend paths to resolution. Communicate possible workarounds to reported issues and maintain related support tickets. Liaise with Product Management, Development, and QA teams to recommend changes to error handling and expand coverage of potential real-world use cases. Document recurring issues and maintain product user guides to enhance user support. Show more Show less
A Typical Day Design, develop, and maintain ETL processes and data pipelines with Scala/PySpark, ensuring seamless integration of healthcare data formats such as HL7 and FHIR. Collaborate with data scientists, analysts, and healthcare stakeholders to understand data requirements and model Electronic Health Records (EHR) and Electronic Case Report (ECR) for high-quality, compliant data solutions. Optimize and tune data pipelines for performance and scalability, ensuring rapid access to critical healthcare information. Ensure data quality and integrity through robust testing and validation processes, adhering to healthcare regulations. Implement data governance and security best practices to protect sensitive patient information. Monitor and troubleshoot data pipelines to ensure continuous data flow, promptly addressing any issues to maintain operational efficiency. Stay up-to-date with the latest trends and technologies in data engineering, particularly in the healthcare sector. Show more Show less
About The Role We are seeking a highly creative and versatile Graphic / Visual Designer with a strong foundation in UI/UX and motion design. As a key member of the Marketing team, you will be responsible for creating compelling visual content that supports our brand identity, product marketing, and go-to-market initiatives. This role is ideal for a designer who thrives in a fast-paced tech environment and is passionate about combining aesthetics with functional storytelling—across digital, print, and motion mediums. Key Responsibilities Design High-Impact Marketing Collateral: Create brochures, social media creatives, event graphics, and pitch decks aligned with our brand identity. UI/UX & Web Support: Collaborate with web development teams to design intuitive landing pages and enhance the user experience across digital touchpoints. Motion & Animation: Develop basic motion graphics, storyboards, and animations for explainer videos, product walkthroughs, and promotional content. AI-Enhanced Design: Use AI-powered design tools to streamline workflows, generate creative variations, and maintain brand consistency. Creative Collaboration: Work closely with content, product, and leadership teams to conceptualise and deliver visually compelling campaigns.
As a UI Lead Engineer at Amorphic Data Cloud, you will play a crucial role in enhancing our self-service data platform by architecting, designing, and implementing web UIs for infrastructure platforms. Your work will contribute to providing operational UI experiences that drive efficiency for our operations teams and ultimately impact our Customer User experience positively. You will collaborate closely with backend leads to establish workflows and APIs, ensuring a seamless integration between frontend and backend systems. By meeting with Customers, Support-teams & Business Users, you will identify opportunities for improving User Experience and work towards implementing innovative solutions that meet their requirements. In this role, you will be responsible for guiding and managing junior developers, performing code reviews, and managing code repositories as required. Additionally, you will work with the lead commerce developer to define implementation strategies that guarantee the best experience for our customers. To succeed in this position, you should hold a ME/BE in Computer Science or a related field and possess a minimum of 7-10 years of experience in ensuring the technical feasibility of given visual designs & UX components. A solid understanding of Javascript, React Ecosystem, and experience working with State Management Libraries and SSR will be advantageous. Your 5+ years of user interface design experience and familiarity with developing restful interfaces will be valuable assets in this role. Joining our team at Amorphic Data Cloud comes with various benefits, including competitive salaries and bonuses, flexible working hours, health insurance, life and disability insurance, eligibility for the provident fund, and unlimited Paid Time Off (PTO) with a mandatory minimum of 1 week/year. You will also have access to certification and training programs, company-sponsored events and outings, recognition and reward programs, provision of necessary equipment, and team-building activities and retreats. If you are passionate about UI and eager to contribute to the enhancement of Amorphic UI while making a significant impact on our Customer User experience, we welcome you to apply for the position of UI Lead Engineer.,
About Cloudwick Cloudwick is an AWS Advanced Tier Services Partner delivering innovative, cloud-first solutions to public and private sector clients. Founded in 2010, the company began with big-data and cloud-migration services and has evolved to develop its flagship platform, Amorphic — a cloud-native data and AI platform that simplifies data integration, governance, analytics and safe GenAI readiness. With over 90 clients worldwide and a growing India delivery center in Bengaluru, Cloudwick brings expertise in data, AI, and automation. At Cloudwick, you’ll be part of a collaborative, high-energy culture that values innovation, ownership, and creating impact through technology. Role Overview We are looking for a dynamic HR Generalist who brings strong coordination, communication, and planning skills to manage the day-to-day employee experience. The ideal candidate is passionate about people, loves organizing on-floor activities, and can independently drive engagement, HR operations, and coordination across teams. This is a great opportunity for someone who thrives in a fast-moving environment and enjoys balancing both people initiatives and HR processes. Key Responsibilities Act as the go-to person for all day-to-day employee queries, HR coordination, and operational support. Plan, organize, and execute on-floor employee engagement activities, celebrations, and contests — ensuring a lively, connected workplace culture. Support end-to-end HR processes: onboarding, documentation, confirmations, exits, and employee data management. Coordinate performance review cycles, feedback submissions, and employee communications. Maintain HR trackers, MIS reports, and ensure timely completion of all HR operations deliverables. Partner with internal teams (Recruitment, Finance, Admin) to ensure smooth coordination for employee experience. Contribute to initiatives around recognition programs, wellness, and cultural events. Support compliance processes and HR audits as needed. Ensure consistent communication across all HR touchpoints (Slack, email, announcements, etc.) Requirements 2-3 years of hands-on experience as an HR Generalist or HR Coordinator in a dynamic organization. Excellent communication, multitasking, and people management skills. Strong organizational skills — especially in planning events, managing logistics, and handling multiple priorities. Proficiency in Excel and HR tools (Zoho experience is a plus). Creative thinker with a knack for boosting employee engagement and morale. Self-starter, enthusiastic, and dependable — capable of owning initiatives end-to-end. Why Join Us Opportunity to work in a vibrant, innovation-driven culture that values ownership and creativity. Exposure across the full spectrum of HR — from engagement to operations. Remote flexibility with a people-first team ethos. Fast-paced, startup-like environment with global visibility and learning opportunities.
As an HR Generalist at Cloudwick, you will play a crucial role in managing the day-to-day employee experience with your strong coordination, communication, and planning skills. Your passion for people and knack for organizing engaging on-floor activities will contribute to a lively and connected workplace culture. You will independently drive HR operations, coordination across teams, and ensure smooth execution of various HR processes. Key Responsibilities: - Act as the primary point of contact for all employee queries, HR coordination, and operational support. - Plan, organize, and execute on-floor employee engagement activities, celebrations, and contests to foster a vibrant workplace culture. - Support end-to-end HR processes including onboarding, documentation, confirmations, exits, and employee data management. - Coordinate performance review cycles, feedback submissions, and employee communications effectively. - Maintain HR trackers, MIS reports, and ensure timely completion of all HR operations deliverables. - Collaborate with internal teams such as Recruitment, Finance, and Admin for seamless coordination of employee experience. - Contribute to initiatives related to recognition programs, wellness, and cultural events to enhance employee morale. - Support compliance processes and HR audits as required. - Ensure consistent communication across all HR touchpoints through channels like Slack, email, and announcements. Qualifications Required: - 2-3 years of hands-on experience as an HR Generalist or HR Coordinator in a dynamic organization. - Excellent communication, multitasking, and people management skills. - Strong organizational skills with expertise in planning events, managing logistics, and handling multiple priorities. - Proficiency in Excel and HR tools (Experience with Zoho is a plus). - Creative thinker with a passion for enhancing employee engagement and morale. - Self-starter, enthusiastic, and reliable individual capable of taking ownership of initiatives end-to-end. About Cloudwick: Cloudwick is an AWS Advanced Tier Services Partner that offers innovative, cloud-first solutions to public and private sector clients. With a focus on data, AI, and automation, Cloudwick provides services like big-data, cloud-migration, and its flagship platform, Amorphic. The company values innovation, ownership, and impact through technology, offering a collaborative, high-energy culture for its employees.,