Purpose of Role The PMO Analyst will play a pivotal role in Portfolio Reporting, Resource Management, Time Tracking Analysis and project delivery, ensuring alignment with CloudRock’s project delivery methodology. The ideal candidate will have a full understanding of the range of standard PMO practices and have a proven track record of successful delivery, ideally within a professional services environment with a focus on Workday delivery engagements. The role will report into the CloudRock Central Project Management Office and will contribute to Central PMO operations & processes including portfolio reporting and analysis. This will drive process improvements and innovation within the PMO, leveraging industry best practices and emerging trends. Main Responsibilities KPI Tracking & Reporting: Administration of Central Project and Resource Management tools Collect, consolidate, report and analyse project and portfolio KPIs (e.g., on-time delivery, budget adherence, RAG Status, utilisation, capacity, accuracy of forecasting). Assist in the preparation and issue of regular PMO dashboards, performance reports, and executive summaries Highlight trends, risks, and deviations from defined performance thresholds. Resource Management, Project Administration & Support Support Project Managers with project set up, plan maintenance, resource allocation and forecasting Support Time Tracking and Reporting ensuring accuracy of billing and timely invoicing Collaborate with Sales to track and prepare for new resource demand Monitor adherence to internal project governance standards, templates, and processes. Administer and perform routine checks on project contracts to ensure compliance. Process & Documentation Support Maintain and update PMO documentation (e.g. project contracts, delivery processes, templates, Employee Bios, Customer Satisfaction scorecards, quality checklists). Assist in the roll-out and communication of PMO policies and procedures. Provide administrative support for governance meetings, reviews, and follow-ups. Continuous Improvement Identify areas for improvement in KPI performance measurement and reporting. Support the development of best practices and automation tools for Project KPI tracking and reporting Collaborate with Project Managers and Teams to capture and summarise project lessons learned Necessary Experience 1-2 years of experience in a Professional Services delivery environment, with a focus on PMO management and consulting. Necessary Skills Good understanding of PMO processes and methodologies, tools, and best practices. Excellent organisation, communication, and interpersonal skills. Ability to manage multiple tasks and work effectively in a fast-paced, dynamic environment. Good analytical and problem-solving abilities. Strong Msoft Office proficiency specifically in Microsoft Excel, PowerPoint, Teams, SharePoint Experience in the use of Workday PSA, Smart Sheets, and BI/analytics reporting is an advantage We Offer You: A great environment to learn, develop and be successful in what you do Opportunity to support our work with some of the World's most recognisable brands Competitive package and hybrid work model Travel opportunities for key events Career growth opportunities (as we’re growing rapidly!) About CloudRock CloudRock is a leading digital transformation consultancy, headquartered in the UK, with offices in India, US, Portugal & Australia. We have an outstanding reputation within the ERP ecosystem and have some of the best consultants sector. We offer you a competitive total rewards package, continuing education & training (including Certified training), and tremendous potential with a growing worldwide organization. CloudRock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable country, national, federal, state or local law. CloudRock is committed to a diverse workforce. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of CloudRock business units. Work Arrangement Show more Show less