Job Summary: We are seeking a dynamic and customer-focused Technical Sales & Support Executive to join our team. This role bridges the gap between our technical offerings and customer needs by providing product demonstration, pre- and post-sales support, and technical troubleshooting. The ideal candidate will possess a strong technical background with excellent communication and problem-solving skills. Key Responsibilities: Sales Responsibilities: Engage with potential and existing clients to understand their technical needs and propose appropriate solutions. Assist in preparing quotes, proposals, and tender documents. Collaborate with the sales team to develop sales strategies and achieve revenue targets. Maintain a deep understanding of product features, use cases, and industry trends. Technical Support Responsibilities: Provide first-line technical support to customers via phone. Diagnose and resolve technical issues related to products or services. Coordinate with engineering or product teams to escalate and resolve complex issues. Conduct customer training sessions and onboarding for new clients. Document all support interactions and maintain a knowledge base for common issues.
Responsibilities: * Meet sales targets through effective lead generation strategies * Close deals with new clients * Identify business opportunities through cold calling and online lead gen