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Client Servicing / Account Management Intern

The Brand Saloon - Digital Marketing Agency

1 Lacs

Mumbai

Posted:6 days ago

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Job Description

  • Client Relationship Management – Act as the primary point of contact for clients, build strong relationships, understand their business objectives, and ensure high client satisfaction.
  • Campaign & Project Management – Own projects from briefing to execution, ensuring timelines, deliverables, budgets, and quality standards are met.
  • Client Briefing & Requirement Understanding – Understand client requirements, convert briefs into clear internal action points, and coordinate with creative, strategy, digital, media, and production teams.
  • Campaign Strategy & Planning – Participate in developing integrated digital and mainline marketing campaigns across social media, branding, print, outdoor, events, activations, and other relevant channels.
  • Internal Team Coordination – Work closely with designers, copywriters, strategists, performance marketers, media planners, production teams, and vendors to ensure smooth execution.
  • Presentation & Pitching – Prepare and present campaign concepts, creative ideas, media plans, reports, proposals, and campaign strategies to clients.
  • Timelines, Budgets & Deliverables – Maintain project trackers, manage deadlines, coordinate approvals, monitor budgets, and ensure all deliverables are executed as committed.
  • Performance & Reporting – Track campaign performance, coordinate with digital/performance teams for insights, prepare client reports, and communicate key learnings and recommendations.
  • Business Growth & Upselling – Identify opportunities within existing accounts, understand evolving client needs, and proactively recommend additional services, campaigns, or solutions.
  • Problem Solving & Ownership – Handle day-to-day client concerns, manage feedback and revisions, resolve execution challenges, and take end-to-end ownership of account deliverables while maintaining agency-client relationships

Pay: Up to ₹12,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

Skills Required

Client Servicing Account Management Client Relationship Management Client Satisfaction Project Management Quality Standards Digital Media Marketing Campaigns Social Media Team Coordination Upselling Provident Fund

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Job Type

Full Time

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The Brand Saloon - Digital Marketing Agency

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