Client Services Manager

Key Responsibilities Full-time
1. Client Relationship & Account Management

• Serve as the primary single point of contact (SPOC) for assigned corporate accounts and clients
• Build, nurture, and maintain strong, long-term relationships with key decision-makers
• Conduct regular client meetings, presentations, and follow-ups to understand their ongoing and upcoming marketing, exhibition, and event requirements
• Retain clients and pitch for repeat business, upselling company capabilities across exhibition design, stall fabrication, and event execution

2. Briefing & Conceptualization

• Receive and interpret detailed project/campaign briefs from clients regarding exhibition stall designs, branding, and event themes
• Translate client requirements into structured, actionable briefs for the internal 3D Design, Creative, and Production teams
• Brainstorm creative concepts and collaborate with designers to develop pitch decks, 3D render designs, floor plans, and layout proposals

3. Proposal, Costing & Pitching

• Prepare detailed project costings, commercial proposals, quotations, and pitch presentations in alignment with client budgets
• Present creative stall designs, event concepts, and budgets to clients convincingly
• Handle negotiations, revisions, and approval processes to secure project sign-offs

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person