Client Service Manager (Social Media)

We are a social media agency specializing in creating engaging content exclusively for Prime Video which puts us at the forefront of digital storytelling, delivering innovative visual content that captivates and connects with audiences across various platforms.

MUST HAVES

• Immediate Joiner
• 3 years of experience in client servicing (Social media department)
• MUST COME FROM ENTERTAINMENT BACKGROUND
• Mumbai BASED ONLY
• Bridging the Gap-You’ll be the key link between the agency and the client, ensuring seamless
• communication, problem-solving, and execution of campaigns.
• Content Execution & Strategy – From debriefing campaign requirements with PV to
• implementing them across teams, you’ll make sure every idea comes to life flawlessly.
• Content Calendar Management – Planning, organizing, and ensuring smooth execution of the social
• media content calendar.
• Social Media Hygiene & Health – Keeping the social channels in top shape with daily monitoring.
• Creative Synergy – Building strong relationships within the team, fostering collaboration, and ensuring a
• dynamic and creative work environment.
• Quality Control – Overseeing the content pipeline to maintain high-quality standards.
• Campaign Execution – Helping implement essential strategies to ensure title campaigns are
• executed efficiently and effectively.
• Ad-Hoc Magic – Jumping in on any special tasks or projects that come from senior management.
• Crisis Management - Handle urgent client requests, last-minute changes, and unexpected
• challenges with confidence.
• Events, Shoots - Assist in live event coverage.
• Coordinate talent shoots, manage feedback loops, and push back when necessary.
• Analytics & Reporting - Track campaign performance & provide data-driven recommendations for optimization.

Job Type: Full-time

Application Question(s):

• How many years of ENTERTAINMENT INDUSTRY do you have (Mandatory)
• How many years of client relations / account management you have ?
• can you join immediately (MALAD WEST) 5 DAYS WORKING IN OFFICE

Work Location: In person