Client Service Executive

Job Overview:

We are looking for a proactive and organized Client Service Executive to manage client communication, coordinate with internal teams, track project timelines, and ensure client satisfaction.

Key Responsibilities:

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  Act as the primary point of contact for clients and internal teams (Web, SEO, and Support).

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  Coordinate website updates, SEO activities, client approvals, and project deliverables.

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  Manage client emails and WhatsApp queries within defined timelines.

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  Convert client requests into tasks using ClickUp and ensure timely follow-ups.

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  Conduct client onboarding, introductory calls, and periodic review meetings.

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  Understand client requirements, share updates, and resolve concerns efficiently.

Required Skills:

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  Excellent verbal and written communication.

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  Strong client-handling and interpersonal skills.

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  Good coordination, organization, and follow-up abilities.

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  Basic knowledge of SEO processes and website project management.

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  Familiarity with ClickUp, Gmail, and WhatsApp Business.