Company Description Click Cabs, powered by Gold E Fleet Solutions, is a rapidly growing car rental service based in Mumbai. Established in 2016, the company offers services across approximately 40+ locations with a fleet of over 2000 vehicles throughout Pan India. Click Cabs is known for its variety, as they are not tied to any specific automaker, allowing them to provide an array of vehicle makes and models. The company regularly updates its fleet to ensure comfort and reliability for its customers, making it the most trusted name in vehicle rentals. Role Description This is a full-time on-site role located in Mumbai for a Booking Executive at Click Cabs. The Booking Executive will be responsible for managing car rental reservations, handling customer inquiries, providing excellent customer service, coordinating with drivers, and ensuring smooth bookings and returns processes. This role involves maintaining accurate booking records and addressing any issues that arise to guarantee customer satisfaction. Qualifications Excellent customer service and communication skills Proficiency in reservation and booking systems Organizational skills and attention to detail Ability to handle customer inquiries and resolve issues effectively Basic knowledge of vehicle operations and maintenance Fluency in English; knowledge of local languages is a plus Previous experience in the car rental or hospitality industry is beneficial High school diploma or equivalent; Bachelor’s degree is a plus
The role of Booking Executive at Click Cabs is a full-time on-site position based in Mumbai. As a Booking Executive, you will be responsible for managing car rental reservations, handling customer inquiries, providing exceptional customer service, coordinating with drivers, and ensuring smooth booking and returns processes. Your primary tasks will include maintaining accurate booking records, addressing customer issues promptly, and ensuring overall customer satisfaction. To excel in this role, you should possess excellent customer service and communication skills. Proficiency in reservation and booking systems is essential, along with strong organizational skills and attention to detail. You should be able to effectively handle customer inquiries, resolve issues efficiently, and have a basic understanding of vehicle operations and maintenance. Fluency in English is required, and knowledge of local languages would be an added advantage. Previous experience in the car rental or hospitality industry would be beneficial, and a high school diploma or equivalent is required, while a Bachelor's degree is considered a plus. Join Click Cabs, a reputable car rental service known for its diverse fleet and commitment to customer comfort and reliability. Take on the role of Booking Executive and contribute to the company's mission of providing top-notch vehicle rental services across multiple locations in India.,