About You – Experience, Education, Skills, And Accomplishments Bachelor’s Degree Must have 1 years' experience in IT support service preferably in Intellectual Property based business. Proficient in Microsoft Office, particularly in Outlook, Word and Excel. A talent with strong interpersonal and exceptional English language skills including written and verbal (face-to-face and phone) communication. It will be great if you’re also …. Deep understanding about Intellectual Property, the life cycle, legalities and the functionalities of it. Experienced working on Salesforce and JIRA platform. What will you be doing in this role? Provide verbal and written response to customer inquiries utilizing the Customer Relationship Management (CRM) system, ensuring that customer inquiries are handled correctly and follow all processes, procedures and best practices. Efficiently resolve customer problems and/or questions related to products and services, in a professional, accurate, courteous and timely manner and delight customers with exceptional service skills and a can-do attitude with every interaction. Maintain a high level of knowledge about existing products and new product releases through participation in product training and go-to-market launch activities. Complete and demonstrate a progressive understanding of the training requirements and pass all new-hire onboarding programs and toll-gates. Be a great team-player with your customer service colleagues, our Sales and Account Management partners, and key internal stakeholders. Rigorously uphold our core values: Aim for greatness, value every voice and own your actions. About The Team The team consists of 10 colleagues supporting globally. We have great skill sets positioned to support with customer queries on Clarivate products within IP. As a customer satisfaction driven team, we handle customer inquiries via phone, email or chat regarding technical issues with the database. We keep a clear and active focus on inquiry resolution and ensuring that all the necessary action is taken to resolve a customer's inquiry. Hours of Work (Full-time, Permanent) 2.00 PM 11.00 PM or 6.30 PM to 3.30 AM IST – 9 hours (including one hour break) Note – Should be open for rotational shifts At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

We are looking for an Associate Legal Content Analyst to join our Team in Hyderabad. This is an amazing opportunity to work on Intellectual Property domain with excellent future. Our team is comprised of highly qualified professional with great analytical and logical thinking skills, and we would love to speak with you if you are a highly motivated person who is yearning to work in Intellectual Property. As a member of the Clarivate Darts IP team you will be involved in the curation of our database with more than 8.700.000 cases from more than 3.800 courts and 140 Countries. About You – Experience, Education, Skills, And Accomplishments At least 0-6 Months of experience. French Language is required Candidate must have a law degree (B.A. L.L. B/L. LM) Must have ability to work in remote and communicate with team/supervisor over call/video conferencing. Proficient in English Basic computer literacy and proficiency in Microsoft applications Master of reading and observation skills detail-oriented in nature Reviewing complex written documents & encoding information therein. Well versed to perform searches on the web. It would be great if you also had . . . Knowledge of Trademarks Prior experience in working TM/IP domain. Process know-how & hands-on experience in IP is preferable. What will you be doing in this role? Day-to-day analysis of English WIPO Trademark decisions. Extracting legal information from IP case law based on the tree structure and encoding the information in the database. Providing Feedback about any error/bugs in the system Maintaining the quality of analysis Attending meetings with the supervisors and following updates Hours Of Work 8 hours per day (Full-time) Workdays: Monday to Friday (Mandatory off on weekends) At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

We are looking for an Operational Excellence Analyst for our Content Management team in Noida . The Operational Excellence Analyst will be a key contributor in creating a content knowledge hub that will be used to support the business’ objectives. About You – Experience, Education, Skills, And Accomplishments Bachelor’s degree or equivalent working experience 2+ years of working experience in an analytical role 1+ year of working experience with data reports It would be great if you also had . . . Some familiarity with or the willingness to learn about data structure Understanding of the patent industry and patent data in general A passion for content and strong collaboration skills High attention to detail with an excellent analytical mindset Strong technical skills What will you be doing in this role? Become familiar with patent content and how it is used. Become familiar with the processes used to collect and enhance our data. Work with a wide range of teams around the business to understand their content needs. Create a content knowledge hub from the information you’ve gathered, presented to meet the needs of the business. Support the content enhancement projects. Analysis of content coverage identifying opportunities for expansion. Work with customers and key stakeholders around the business to seek feedback on content usage. Share conclusions and recommendations with decision makers based on the outcome of the feedback and analysis. Help to support the business with content related questions. About The Team The Content Management team is a global unit consisting of colleagues across multiple locations, dedicated to supporting the business's objectives through the acquisition/creation and maintenance of comprehensive IP data content. The knowledge hub will be used to store comprehensive documentation and metrics related to our patent content and its needs across various stakeholders, ensuring the most effective support for future developments. The Operational Excellence Analyst plays a crucial role in this effort, contributing to the ongoing analysis, maintenance and enhancement of the knowledge hub. Hours of Work From 9 am to 5 pm CET, full-time employment. This is a hybrid position working in the office 3 days every other week. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

We are looking for an Associate Legal Content Analyst to join our Team in Hyderabad. This is an amazing opportunity to work on Intellectual Property domain with excellent future. Our team is comprised of highly qualified professional with great analytical and logical thinking skills, and we would love to speak with you if you are a highly motivated person who is yearning to work in Intellectual Property. As a member of the Clarivate Darts IP team you will be involved in the curation of our database with more than 8.700.000 cases from more than 3.800 courts and 140 Countries. About You – Experience, Education, Skills, And Accomplishments At least 0-6 Months of experience. Candidate must have a law degree (B.A. L.L. B/L. LM) Must have ability to work in remote and communicate with team/supervisor over call/video conferencing. Proficient in English Basic computer literacy and proficiency in Microsoft applications Master of reading and observation skills detail-oriented in nature Reviewing complex written documents & encoding information therein. Well versed to perform searches on the web. It would be great if you also had . . . Knowledge of Trademarks Prior experience in working TM/IP domain. Process know-how & hands-on experience in IP is preferable. What will you be doing in this role? Day-to-day analysis of English WIPO Trademark decisions. Extracting legal information from IP case law based on the tree structure and encoding the information in the database. Providing Feedback about any error/bugs in the system Maintaining the quality of analysis Attending meetings with the supervisors and following updates Hours Of Work 8 hours per day (Full-time) Workdays: Monday to Friday (Mandatory off on weekends) At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

About You Education (BPharm/MPharm/MSc in Biotechnology, Microbiology, Lifesciences) Minimum 2 years of experience in analyzing and updating clinical reports. In-depth knowledge of clinical trials, pharmaceutical drug pipelines, drug development, and clinical phases Excellent English written and verbal communication skills. It would be great if you also had . . . Experience in secondary research related to clinical information Ability to delve deep into content and results. What will you be doing in this role? Actively seek out information about Clinical trials, analyze, cross reference, and update all new or previously updated information in the Clinical trials records from various sources, which includes company websites, presentations, conferences, Press releases, clinical trial repositories, and other possible internet sources. Recording of performance against target Taking an active role within the team to ensure targets are met. Maintain awareness of current developments in own technology areas. Achieve and maintain consistent quality standards, Effective personal planning, and time management. Maintain a flexible and adaptable approach towards process change. To take responsibility for identifying technology training and developmental needs for yourself on an ongoing basis To undertake any other reasonable duties as requested by your line manager/director on a permanent or temporary basis. About The Team The team works for the product Cortellis Clinical Trial Intelligence and Drug Discovery Intelligence. The team size is 20 which includes Content Specialists, Senior content Analysts, Content Analysts, and Associate content Analysts. Hours of Work 8 hours per day (Full-Time, Permanent) Hybrid – Monday to Friday At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

We are looking for a Sr Content Editor to join our Content Digitization team in Chennai, India. As a Senior Content Editor primary focus will be on validation and quality review of imaging, metadata and ingestion for a variety of digitized products. This is an amazing opportunity to work on ProQuest products – a part of Clarivate with focus on historical collections of newspapers and periodicals. Covering many subjects of art, children, education, entertainment, fashion, gender studies, health, news, politics and many more. The team will report to the Digitization Content Manager based in Chennai and will collaborate and be a part of the entire global Digitization team. We have a great skill set specializing in digitization and we would love to speak with you if you have skills in Project management, quality assurance processes related to OCR, Scanned image formats, and XML About You – Experience, Education, Skills, And Accomplishments A bachelor’s degree in arts or science is required at a minimum The Candidate should preferably have 5 + years of experience with librarian concepts, Bibliographic Metadata, XML, and schemas in quality, auditing Skilled in Six Sigma, Advanced Excel, Quality Assurance, Project Management and Process Improvement. It would be great if you also had . . . A postgraduate degree in arts or science Knowledge and understanding of OCR technology and the concepts Experience in image formats and processing. Strong relationship management skills across all organizational levels. Ability to work with senior level stakeholders, vendors and internal auditors. Knowledge of Agile, waterfall, and other methodologies. Experience in feedback and coaching techniques, ensuring improvement of the process through Quality tools What will you be doing in this role? Work with a team of content editors to ensure projects adhere to defined quality standards and meet goals for timeliness and completeness Assist with the team's daily activities, including mentoring and supporting career development. Conduct regular quality checks to ensure content meets established standards. Provide feedback and training to improve content quality. Develop and implement quality assurance processes. Carry out RCA and Initiate CAPA Monitor and analyse performance metrics to identify areas for improvement. Confirming platform functionality expectations as it associates with content. Responsible for Project planning, scheduling, executing, controlling, closure of projects Tracking, Recording & Reporting of project status throughout the project life cycle Publishing project metrics dashboard to internal and external stakeholders. Allocate 50% of your time to production tasks, ensuring that you meet KPI goals for proficiency, utility, and quality Facilitate conflict resolution with strategies like active listening, mediation, compromise, clear communication, and team-building activities About The Team The global content digitization team supports the acquisition of historical content from archives, libraries, publisher’s and personal collectors. The team is also responsible of managing the digitization and transformation with added metadata to ingest into the ProQuest platform. Majority of the content is historical newspapers and magazines and other archives. Hours of Work 40 working hours a week with time between 9:00 AM – 6:00 PM IST and this is permanent role Location: Chennai At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

Clarivate is a global leader in providing trusted insights and analytics to accelerate the pace of innovation. Our vision is to improve the way the world creates, protects, and advances innovation. To achieve this, we deliver critical data, information, workflow solutions and deep domain expertise to innovators everywhere. We are a trusted, indispensable global partner to our customers, including universities, non-profits, funding organizations, publishers, corporations, government organizations and law firms. Within the Content Technology branch of the business unit your role is to work with and support the production of high-quality trademark data that is being used for a variety of products and services. In collaboration with our experts, you will acquire profound knowledge of data structures and content. Main tasks will be data analysis, mappings as well as data testing in the context of bug fixing and quality assurance. This requires intense communication with internal and external partners alongside proper documentation. A very conscientious and accurate work style as well as reliability and a strong commitment as to quality are crucial. We are looking for a Solutions Analyst to join our Trademark Content team in Chennai/ Bangalore. This is an amazing opportunity to work on Product/Brand. The team consists of 10 Colleagues and is reporting to the Manager, Product Management. About You – Experience, Education, Skills, And Accomplishments Job/IT related education or certification or equivalent professional experience Proven experience in data analysis Ability to independently query relational and NoSQL databases Ability to design JSON records and schemas Ability to find patterns in large amounts of unstructured data using python or similar scripting language Adept at MS Excel(advanced) and other MS Office suite applications. Working knowledge of Windows and Unix file systems. Strong problem-solving skills, analytical thinking High attention to detail and accuracy, and a very systematic work style Eagerness to permanently improve content and data structure knowledge and technical skills, partly by means of self-education Knowledge of intellectual property, trademark filing process and usage of trademark information would be advantageous. Skills and experience are desirable in these fields: XML, DTDs, XML Schema, XSLT AWS Cloud Computing Unix (Linux) as well as common Unix-Tools like pattern matching, regular expressions Good English speaking and writing skills Proven ability to work both independently and as a member of a team It would be great if you also had . . . Knowledge of intellectual property, trademark filing process and usage of trademark information would be advantageous. XML, DTDs, XML Schema, XSLT What will you be doing in this role? Analysis of trademark data and underlying processes Data design, development and maintenance of XML schemas and DTDs Data analysis of large amounts of structured and unstructured data Querying relational and NoSQL (MongoDB) databases Data design, development and maintenance of JSON and JSON Schema. Assistance in authoring mapping specifications Standardization of data and persistent quality assurance and improvement Perform tests and development of a set of criteria /roadmap for routine tests to assess data accuracy/quality Active cooperation in designing, building-up and maintaining of a collection of representative sample documents Help with process analysis and to improve and optimize workflows Provide content support for diverse products Close collaboration with local colleagues as well as contributors at international locations Collaboration with software engineering and quality assurance teams for data delivery. Monitoring of trademark offices and data suppliers’ sites regarding data and content, relevant news and changes Hours of Work 8 hours per day (Full-time) Workdays: Monday to Friday At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

Job Responsibilities: Execute searches of low to medium complexity for technical information to support our customers in making patent related decisions including patentability (novelty), State of the Art (SoA), Freedom-to-Operate, (In)validity, and Patent Analytics services. Perform qualitative analysis of patents and non-patent literature from a technical perspective. Understand the technical nuances of a patent or non-patent literature disclosure and what may distinguish it from the prior art. Ensure that a thorough search of the prior art is performed based on project scope and the most relevant prior art is identified through demonstration of a complete search strategy. Meet internal deadlines with deliverables that meet project objectives and customer expectations. Contribute to customer satisfaction through construction of high-quality deliverables that are self-reviewed, striving for first time right. Build IP and patent and non-patent literature database knowledge and search skills by participating in trainings and knowledge sharing sessions. Proactively update technical skill set and hands-on subject matter expertise in the technologies that are being deployed and/or used widely in industry. Contribute towards achieving team Key performance Indicators (KPIs). Participate in continuous improvement initiatives to drive measured improvements in processes and deliverables through the CI framework. Ensuring all own Project Insight tasks are completed in an accurate and timely manner. Adherence to organizational policies and procedures. Minimum Qualifications: Bachelor’s Degree or equivalent in scientific, technical, or related field 2 Years of IP service experience & foundational knowledge of US, European, and/or other jurisdiction patent law Proficiency in utilizing patent and non-patent literature search databases Proficient in MS Word & MS Excel Job Category Summary: Responsible for providing patent search and analytics services to our clients to assist them in answering both legal and business-related questions related to Intellectual Property (IP) and reduce the cost of their own operations through strong and scalable operational delivery and a commitment to continuous improvement. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Job Responsibilities Execute searches of low to medium complexity for technical information to support our customers in making patent related decisions including patentability (novelty), State of the Art (SoA), Freedom-to-Operate, (In)validity, and Patent Analytics services. Perform qualitative analysis of patents and non-patent literature from a technical perspective. Understand the technical nuances of a patent or non-patent literature disclosure and what may distinguish it from the prior art. Ensure that a thorough search of the prior art is performed based on project scope and the most relevant prior art is identified through demonstration of a complete search strategy. Meet internal deadlines with deliverables that meet project objectives and customer expectations. Contribute to customer satisfaction through construction of high-quality deliverables that are self-reviewed, striving for first time right. Build IP and patent and non-patent literature database knowledge and search skills by participating in trainings and knowledge sharing sessions. Proactively update technical skill set and hands-on subject matter expertise in the technologies that are being deployed and/or used widely in industry. Contribute towards achieving team Key performance Indicators (KPIs). Participate in continuous improvement initiatives to drive measured improvements in processes and deliverables through the CI framework. Ensuring all own Project Insight tasks are completed in an accurate and timely manner. Adherence to organizational policies and procedures. Minimum Qualifications Bachelor’s Degree or equivalent in scientific, technical, or related field 2 Years of IP service experience & foundational knowledge of US, European, and/or other jurisdiction patent law Proficiency in utilizing patent and non-patent literature search databases Proficient in MS Word & MS Excel Job Category Summary Responsible for providing patent search and analytics services to our clients to assist them in answering both legal and business-related questions related to Intellectual Property (IP) and reduce the cost of their own operations through strong and scalable operational delivery and a commitment to continuous improvement. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

We are looking for a highly motivated Associate Data Scientist with an interest in real-world evidence (RWE) and healthcare data analytics to join our growing Bangalore-based RWE analytics team at Clarivate. About You – Experience, Education, Skills, And Accomplishments Bachelor’s or Master’s degree in Data Science/Analytics, Biostatistics, Computer Science, or a related quantitative field At Least 2 years of experience in a data-oriented role, preferably in healthcare analytics (internships count) Strong coding skills in SQL and/or Python, AI/ML , Statistical modelling to efficiently work with large, complex relational healthcare databases Interest in healthcare data and familiarity with standard healthcare coding systems (e.g., ICD, CPT, HCPCS, LOINC, SNOMED, etc.) Strong problem-solving skills and attention to detail Eagerness to learn and contribute in a collaborative, team-based environment It would be great if you also had . . . Exposure to real-world data (e.g., claims, EHR, labs, etc.) Basic understanding of observational research or epidemiological concepts Experience working on academic or professional projects involving healthcare data What will you be doing in this role? Support the team by querying large-scale real-world data sources (claims, EMR, lab, etc.) Assist in preparing client-ready outputs, dashboards, and summary reports Help conduct feasibility assessments for various RWE use cases Document code, data assumptions, and analysis steps to support reproducibility Collaborate with senior analysts, data scientists, and project leads across functions Contribute to internal knowledge sharing, code libraries, and process improvement initiatives About The Team We are a highly motivated team of 20+ analytics, biostatistics, epidemiology, and data science professionals distributed across three countries, working together to provide analytics and insights using Clarivate’s RWD product for pharmaceutical, biopharma, and MedTech clients. Hours of Work Hybrid work mode. You will be expected to work on a work schedule (12:00 PM IST to 9:00 PM IST) to provide for reasonable hours of collaborative work with the US team and there could be a slight extension on an as-needed basis. Location – Bengaluru At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

We are looking for a highly motivated Associate Data Scientist with an interest in real-world evidence (RWE) and healthcare data analytics to join our growing Bangalore-based RWE analytics team at Clarivate. About You – Experience, Education, Skills, And Accomplishments Bachelor’s or Master’s degree in Data Science/Analytics, Biostatistics, Computer Science, or a related quantitative field At Least 2 years of experience in a data-oriented role, preferably in healthcare analytics (internships count) Strong coding skills in SQL and/or Python, AI/ML , Statistical modelling to efficiently work with large, complex relational healthcare databases Interest in healthcare data and familiarity with standard healthcare coding systems (e.g., ICD, CPT, HCPCS, LOINC, SNOMED, etc.) Strong problem-solving skills and attention to detail Eagerness to learn and contribute in a collaborative, team-based environment It would be great if you also had . . . Exposure to real-world data (e.g., claims, EHR, labs, etc.) Basic understanding of observational research or epidemiological concepts Experience working on academic or professional projects involving healthcare data What will you be doing in this role? Support the team by querying large-scale real-world data sources (claims, EMR, lab, etc.) Assist in preparing client-ready outputs, dashboards, and summary reports Help conduct feasibility assessments for various RWE use cases Document code, data assumptions, and analysis steps to support reproducibility Collaborate with senior analysts, data scientists, and project leads across functions Contribute to internal knowledge sharing, code libraries, and process improvement initiatives About The Team We are a highly motivated team of 20+ analytics, biostatistics, epidemiology, and data science professionals distributed across three countries, working together to provide analytics and insights using Clarivate’s RWD product for pharmaceutical, biopharma, and MedTech clients. Hours of Work Hybrid work mode. You will be expected to work on a work schedule (12:00 PM IST to 9:00 PM IST) to provide for reasonable hours of collaborative work with the US team and there could be a slight extension on an as-needed basis. Location – Bengaluru At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

We are looking for Research Associate to join our LifeScience and Healthcare Products business group in Noida. This is an amazing opportunity to be a member of a talented and vibrant Biopharma Insights team. We have a great skill set in market research and assessment; analysis and insights and we would love to speak with you if you have skills in pharmaceutical market research. About You – Experience, Education, Skills, And Accomplishments Master’s degree in pharmacy/life sciences/pharmaceutical management with relevant experience (0-1 years) in the biopharma, healthcare, or market research sector is required. Ability to communicate clearly, concisely, and objectively in written and spoken English. Excellent attention to detail. Proficiency with Microsoft Office products (Word, Excel, and PowerPoint) A flexible and collaborative approach to work. It would be great if you also had the following Advanced degree (PhD in pharmacy or life sciences) is a plus. A flexible and collaborative approach to work. Ability to interact and build relationships with co-workers Ability to work well under pressure and meet deadlines What will you be doing in this role? This entry-level position offers an excellent opportunity for a highly motivated university graduate or early-career professional (with 0-1 years of experience) to work in market analysis and forecasting while developing an understanding of the pharmaceutical, biotechnology, and healthcare industries. The successful candidate will, with appropriate training and mentorship, assist business insights analysts in secondary research on published information and paid data sources, survey data analysis, construction of market forecasts, and authorship of syndicated reports and other research content. The person will be responsible to conduct secondary market research including gathering data from various proprietary and publicly available resources (e.g., brokerage reports, scientific and clinical publications, company press releases, investor reports, conference abstracts, company websites); prepare complete templates and summaries (tables, charts, diagrams, or written text) of secondary market research data and information for inclusion in market research publications, client presentation, and for internal presentations and assist in the identification of key opinion leaders in support of planning for physician interviews. About The Team Analysts in Understand business provide pharmaceutical, biotech, medical device, financial services, and managed care companies with the analytics they need to compete and thrive in an increasingly competitive marketplace. Each year, these companies turn to us for their strategic planning, market development, technology management, and competitive intelligence requirements. Biopharma team of Understand Business is a team of business insights analysts who design, research, author, and present market research studies on different indications to help pharmaceutical companies make decisions about the development of new drugs and management of marketed products. Hours of Work 40 hours in a week as an FTE (Monday-Friday) At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

About You – Experience, Education, Skills, And Accomplishments Bachelor’s degree in business administration, Information Systems, Computer Science, Finance, or a related field. 3-5 years of experience in NetSuite implementation, administration, or consulting. Strong background in Business Analysis, with experience gathering requirements, performing gap analysis, and creating process documentation. Certified Scrum Master (CSM, PSM) or Agile certification is highly desirable. Hands-on experience managing JIRA and ServiceNow for Agile workflows, issue tracking, and dashboard management. Technical Skills & Knowledge In-depth knowledge of NetSuite ERP, O2C, Financials, and related modules. Experience in SuiteScript, SuiteFlow, SuiteTalk API integrations (preferred but not mandatory). Strong understanding of accounting principles, finance operations, and supply chain management in relation to NetSuite. Expertise in JIRA dashboard creation, backlog management, and Agile reporting. Familiarity with ServiceNow ITSM for tracking NetSuite support tickets, change management, and automation. Experience with SQL, Excel, and BI tools for generating NetSuite reports and analytics. It Would Be Great If You Also Had Bachelor’s degree in business administration, Information Systems, Computer Science, Finance, or a related field. 3-5+ years of experience in NetSuite implementation, administration, or consulting. Strong background in Business Analysis, with experience gathering requirements, performing gap analysis, and creating process documentation. Certified Scrum Master (CSM, PSM) or Agile certification is highly desirable. Hands-on experience managing JIRA and ServiceNow for Agile workflows, issue tracking, and dashboard management. What Will You Be Doing In This Role Act as a NetSuite subject matter expert (SME), providing expertise in ERP, O2C, Financials, Supply Chain, and other NetSuite modules. Analyze current business processes and workflows and identify opportunities for automation and efficiency improvements through NetSuite. Configure, customize, and maintain NetSuite modules, workflows, roles, dashboards, and reports based on business needs. Collaborate with developers and consultants to design and implement SuiteScript, SuiteFlow, and SuiteTalk API integrations. Troubleshoot and resolve NetSuite system issues, ensuring smooth business operations. Lead data migration efforts, ensuring seamless transition during NetSuite implementation, upgrades, or system enhancements. Monitor and test NetSuite system updates and releases, assessing potential impacts and implementing necessary adjustments. Work closely with business stakeholders, including finance, operations, sales, and IT teams, to understand their pain points and gather functional and non-functional requirements. Perform gap analysis to compare current business processes with best practices and identify necessary improvements. Develop process flow diagrams, business use cases, wireframes, and requirement documentation to guide development efforts. Translate business needs into functional specifications and NetSuite configurations, ensuring alignment with business goals. Collaborate with cross-functional teams to ensure seamless integration between NetSuite and other enterprise applications. Conduct UAT (User Acceptance Testing), training sessions, and provide post-implementation support to ensure successful adoption of NetSuite solutions. Serve as a Scrum Master, facilitating Agile ceremonies such as daily stand-ups, sprint planning, sprint reviews, and retrospectives. Work with Product Owners and stakeholders to define and prioritize the backlog based on business objectives and technical feasibility. Track and manage work progress using JIRA, ensuring backlog grooming, sprint tracking, and proper documentation. Remove impediments that hinder team progress, fostering a culture of continuous improvement. Utilize JIRA and ServiceNow dashboards to monitor sprint velocity, burndown charts, and key Agile metrics for effective decision-making. Ensure compliance with Agile best practices while tailoring methodologies to the organization's needs. Leverage JIRA to manage Agile workflows, create dashboards, and track project progress. Set up and configure JIRA dashboards to provide real-time visibility into team performance, issue resolution, and sprint progress. Work Hours & Location: Work Schedule: , 2:00 PM - 11:00 PM IST (Monday - Friday). At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

We are looking for an Sales Commission Analyst to join our Life Science and healthcare Sales Commissions team, who can support in leading best-in-class sales compensation processes and activities to enable sales compensation to be a driver to support business objectives. Meets operational performance objectives, identifies, and executes on ideas that allow for continuous improvement in existing processes. Works collaboratively with internal teams and Clarivate’s unified Sales Operations team and with key external stakeholders from sales to ensure departmental objectives are met. We work in a very collaborative environment, with flexibility on individual choice for place of work and time, our focus is more to get the deliverable as per prescribed timelines. About You – Experience, Education, Skills, And Accomplishments At least 1 year work experience Bachelors/University level degree in related business or operations field required or MBA or equivalent master's degree preferred. Sales commission experience would be preferred. Must be adept in use of MS Office, particularly advanced skills in Excel. Salesforce.com, PowerPoint, and VBA would be advantageous, Excellent in written communication and Microsoft Outlook Good knowledge of compliance and basic legal knowledge. Exceptional verbal communication, influencing and presentation skills; excellent negotiation skills. Logical Thinker, with excellent analytical skills and attention to detail; Ability to think strategically and creatively. Excellent organizational and time management skills. Ability to work independently and in matrix environment What will you be doing in this role? Support Business Objectives Learn and understand the business and Sales Compensation as a subject. Play an active role in supporting business objectives like the internal sales referral program between sales teams. Ensure validation of referrals and communications are sent in a timely manner. Support the readiness and development of SAP Callidus system to meet the commission requirements on a day-to-day basis. Commission Processing & Payment Documentation of the end-to-end commission process for the aligned segment. Assist in ensuring enough audit trails, reconciliations and validation processes are in place to minimize errors. Includes maintenance and storage of period calculations/templates. System Support & Maintenance– Assist in managing tools, forms, and systems required to handle compensation calculation. Ad-Hoc Performance/Sales Mgmt. Reporting: Provide analytical and ad-hoc support to sales management for advanced/periodic needs; includes evaluating the effectiveness of new performance metrics, SPIFFs, etc. Sales Compensation Plan Design & Execution Active participant working collaboratively with the Sales Commissions team on transforming Segment revenue/sales plan target into sales plan goals by territory and individual. Provide consultation on milestone requirements to ensure timely and quality execution of overall Clarivate compensation calendar. Provide analytical support to determine key performance measures and plan design. Support sales management and Finance via financial modeling and scenario analysis to support the advocacy of incentive plan roll-out and communications. Special Incentive Plan (“SPIFF”) Design & Execution Understand business requirements and provide support to Segment Operations and Commissions team for modeling and partnering with Finance for special incentives SPIFFs or plan modifications during the year. Assist in SPIFF calculations. Policy, Process & Quality Management Ensure adherence to company risk policy and enforce internal controls within all processing in conjunction with local statutory and labor requirements. Participate actively in change management efforts to implement Clarivate better practices, new processes process and improvements in systems and tools. Talent Development & Management Be part of a high-performance culture working towards Clarivate objectives to measure individual performance. Manage and take personal responsibility for one’s professional development plan Act as a strong contributor to an operating culture that makes possible collaboration, open communications, and a focus on talent development. Hours of Work 2 PM to 11 PM IST (Monday-Friday) At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

We are looking for a Senior Data Engineer to join our life sciences and healthcare technology consulting team. This is an exciting opportunity to lead the design and implementation of modern data pipelines and infrastructure that support data-driven insights for pharmaceutical and biotech clients. The role focuses on building scalable, reliable, and governed data solutions using tools like Python, SQL, and cloud platforms, with secondary exposure to data visualization and analytics. You’ll work closely with cross-functional teams to deliver impactful data solutions that support strategic decision-making. About You – Experience, Education, Skills, And Accomplishments Bachelor’s degree or equivalent in Computer Science, Information Systems, Engineering, or a related field At least 5 years of relevant experience in data engineering, data analytics, or consulting roles Proven expertise in building scalable data pipelines, ETL/ELT workflows, and cloud-native solutions Strong programming proficiency in Python and SQL, including data wrangling and transformation, with experience using PySpark and Databricks for large-scale data processing Hands-on experience with Power BI and other data visualization tools such as Spotfire, Tableau, Seaborn, or Plotly Strong understanding of data quality, validation, and governance principles It would be great if you also had . . . Prior experience working in the life sciences or pharma sectors (preferred but not compulsory) Wider experience with AWS, Azure or GCP data engineering tools for insights generation, analysis and storage. Experience mentoring junior engineers or analysts and fostering team capability development Familiarity with AI/ML workflows or experience supporting data science teams (nice to have, not essential) Understanding of compliance and privacy standards like HIPAA, GDPR, or other industry frameworks (nice to have, not essential) What will you be doing in this role? Design, build, and maintain robust data pipelines to support downstream analytics and reporting Ingest, integrate, and transform structured and unstructured data from various sources (e.g., APIs, databases, files) Automate and optimize repeatable data workflows for performance and scalability Implement validation and governance checks to ensure high data quality and consistency Collaborate with analysts, consultants, and stakeholders to shape well-modeled datasets for visualization and decision support Build lightweight dashboards or data prototypes using BI tools or Python-based libraries, when needed Contribute to documentation, engineering templates, and reusable components to enhance delivery efficiency Participate in project scoping, estimations, and solution design discussions with technical and non-technical stakeholders About The Team This is a technology consulting team within Clarivate’s Life Sciences and Healthcare Consulting division. We specialize in creating bespoke solutions that leverage data and technology to solve strategic problems for pharma and biotech clients. Our team manages the entire delivery lifecycle—from business development and discovery to architecture, implementation, and deployment. We work across a modern tech stack including Python, SQL, cloud platforms (AWS, Azure, GCP), orchestration tools (e.g., Airflow, dbt), and data visualization platforms (Tableau, Power BI). Our work spans data engineering, analytics enablement, regulatory intelligence, and reporting automation. The team is small, cross-functional, and agile, with a strong emphasis on innovation, quality, and collaboration. Hours of Work This is a full-time position based in Bangalore, operating in a hybrid mode. Working 2–3 days per week in the office is compulsory. Flexibility in working hours is essential, as we collaborate with internal teams and clients across multiple time zones. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

About You – Experience, Education, Skills, And Accomplishments Holding a Bachelor's in Engineering or a Master's degree (BE, ME, B.Tech, M.Tech, MCA, MS) with strong communication and reasoning abilities is required. Over 5 years of hands-on technical experience using AWS serverless resources, including but not limited to ECS, Lambda, RDS, API Gateway, S3, Cloudfront, and ALB. Over 8 years of experience independently developing modules in one or more of the following: Python, Web development, JavaScript/TypeScript, and Containers. Experience in design and development of web-based applications using NodeJS. Experience with modern JavaScript framework (Vue.js, Angular, React), UI Testing (Puppeteer, Playwright, Selenium). Experience working in a CI/CD setup with multiple environments, and with an ability to manage code and deployments towards incrementally faster releases. Experience with RDBMS and NoSQL databases, particularly MySQL or PostgreSQL. Additionally, It Would Be Advantageous If You Have Experience in Terraform or similar, and IAC in general. Familiarity with AWS Bedrock. Experience with OCR engines and solutions, e.g. AWS Textract, Google Cloud Vision. Interest in exploring and adopting Data Science methodologies, and AI/ML technologies to optimize project outcomes. What will you be doing in this role? Overall, you will play a pivotal role in driving the success of the development projects and achieving business objectives through innovative and efficient agile software development practices. Provide technical guidance to dev team so Proof of Concepts can be productionized. Drive and execute productionizing activities. Identify and pursue opportunities for reuse across team boundaries. Quickly and efficiently resolve complex technical issues by analysing information, evaluating options, and executing decisions. Participate in technical design discussions and groups for feature development. Understand the impact of architecture and hosting strategies on technical design and apply industry best practices in software development, including unit testing, object-oriented design, and code reviews. Work with team members to address findings from security, functionality, and performance tests. Conduct detailed code reviews for intricate solutions, offering enhancements where feasible. Prioritize security and performance in all implementations. About The Team Our team comprises driven professionals who are deeply committed to leveraging technology to make a tangible impact in our field of the patent services area. Joining us, you'll thrive in a multi-region, cross-cultural environment, collaborating on cutting-edge technologies with a strong emphasis on a user-centric approach. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

Job Overview: We are looking for a highly skilled and experienced Lead UI Developer to join our growing engineering team. This is an opportunity for a dynamic individual who is proficient in building scalable, high-performance UI systems using Vue 3 or React with TypeScript. In this role, you will be responsible for leading the design and development of complex UI applications, integrating with APIs, managing legacy systems, and adopting Micro Frontend architectures. Alongside your technical contributions, you will also mentor junior developers and help establish best practices within the team. If you thrive in a fast-paced, product-driven environment and are ready to take on challenging projects while shaping the future of our team, we would love to have you on board. Responsibilities Lead the design, development, and maintenance of UI applications using Vue 3, React, and TypeScript. Architect and implement Micro Frontend solutions to break down large UI systems into smaller, manageable, and independently deployable parts. Ensure smooth integration with backend services and APIs to provide seamless user experiences. Lead the development of unit tests with code coverage to ensure high-quality and reliable software. Maintain and enhance legacy systems built with jQuery and other JavaScript frameworks, ensuring smooth transitions to modern architectures. Troubleshoot, debug, and optimize front-end performance to improve speed, reliability, and scalability. Mentor and guide junior developers, providing technical leadership and fostering a collaborative team environment. Review and enforce best practices in coding, design, and architecture to maintain code quality across the team. Actively contribute to sprint planning, backlog grooming, and ensuring timely delivery in an Agile environment (familiarity with Jira is a must). Work closely with cross-functional teams to ensure the UI meets business requirements and integrates seamlessly with backend systems. Stay up to date with the latest industry trends and technologies to continuously improve development practices. Be a technical leader who takes ownership of complex features, ensuring the highest standards of quality. Required Skills And Qualifications 7-9 years of experience in frontend development with strong expertise in Vue 3, React, and TypeScript. Strong experience in coding and system design, with a solid understanding of architectural principles for building scalable, maintainable systems. Expertise in Micro Frontend architecture and the ability to lead the adoption and implementation of such systems. Experience with legacy systems, specifically with jQuery and other JavaScript frameworks, and the ability to modernize and refactor code. Proficiency in consuming and integrating APIs effectively. Expertise in unit testing frameworks and tools (e.g., Jest, Mocha), and ensuring code coverage for high-quality software. Strong experience with Docker for containerization and deployment. Proficiency in version control tools like GitHub or Bitbucket. Excellent debugging skills and a methodical approach to problem-solving. Strong experience with Agile/Scrum methodologies and familiarity with Jira for project management and issue tracking. Ability to lead a team, mentor junior developers, and foster a collaborative environment. Strong communication and problem-solving skills, with the ability to take on complex challenges and devise innovative solutions. Self-driven with a passion for technology and a commitment to continuous learning. Desired Skills Familiarity with CI/CD pipelines and tools for automating deployment and testing. Knowledge of backend technologies and willingness to collaborate with backend teams to optimize API integrations. Experience with cloud services (AWS, Azure, GCP) and distributed systems. Knowledge of performance optimization techniques and best practices for building highly performant web applications. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

We seek an experienced professional in Quality Assurance with a solid understanding of Automation testing along with Selenium and Java. We need someone with expertise in Automation, selenium, java and API Testing. About You – Experience, Education, Skills, And Accomplishments Bachelor’s degree in related field such as Computer Science, plus at least 2 years of related experience, or equivalent combination of education and experience. Ability to design, implement and execute automated tests and clearly document results. Experience with JAVA, Selenium, Typescript, Cucumber, Robot framework or similar. Experience in Performance Testing. Experience with testing APIs. Some experience in working with databases such as MSSQL, MYSQL or PostgreSQL. Knowledge of the software development lifecycle and QA methodologies. Knowledge and experience of BDD Strong troubleshooting skills combined with the ability to break down complex issues. It would be great if you also had Good analytical, verbal and written interpersonal and communication skills due to the number of internal customers they will be required to support What will you be doing in this role? Designs, implements & executes automated tests. Debugs and fixes existing automated tests. Executes and maintains manual test scripts as needed. Uses bug tracking and report generating tools Communicates test progress, test results, and other relevant information to leadership and/or stakeholders. Configures regression framework to run against different instances Performs periodic validation of applications to meet GxP compliance. Contributing to authoring GxP documentation as needed. Works closely with Software Engineers, Product and Project Managemen About The Team The Incites B&A Development team consists of multiple squads working on various initiatives, from application UI/API to data testing, enhancing data quality, and optimizing application performance for our customers. Hours of Work Full-time 45 hours per week Hybrid working model At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

We are looking for a highly skilled QA Automation Engineer who has experience in both manual and automated testing. The ideal candidate will work closely with the development and stakeholders to ensure software quality, functionality, performance, reliability and workflows deployed in AWS infrastructure. You will be responsible for creating and maintaining test plans, test cases, identifying and reporting bugs, and developing automated test scripts to ensure high-quality releases. About You - experience, education, skills, and accomplishments: Bachelor s degree in computer science, Engineering, or related field. 2-4 years of experience in QA testing with a mix of manual and automation. Solid understanding of SDLC, STLC, and Agile/Scrum methodologies. Experience with test case management tools (e.g., TestRail, Zephyr). Strong knowledge of Selenium, Playwright, Cypress, or similar frameworks. Proficiency in at least one programming language for automation: Python and/or Java Hands-on experience with AWS services such as EC2, S3, Lambda, CloudFormation, CloudWatch, RDS, etc. Familiarity with version control systems like Git. Strong problem-solving skills, attention to detail, and ability to think critically. Knowledge of BDD/TDD frameworks (e.g., Cucumber, SpecFlow). Good knowledge in SQL queries. It would be great if you also had . . .: AWS Certification (e.g., AWS Certified Developer - Associate, or Cloud Practitioner). Exposure to containerized environments (e.g., Docker, ECS, EKS, or Fargate). Experience with performance testing (JMeter, k6, LoadRunner). Security and compliance testing knowledge for cloud apps What will you be doing in this role? Analyse requirements, specifications, and technical design documents to prepare detailed test cases and test scenarios. Execute functional, integration, regression, UI/UX, smoke, and sanity testing. Collaborate with developers and stakeholders to understand requirements and create detailed test plans and test cases. Conduct API testing using tools such as Postman or REST-assured. Identify, log, and track bugs using bug tracking systems (e.g., JIRA, Azure Boards). Design, develop, and maintain automation test frameworks for UI, API, and backend testing. Integrate automated tests into CI/CD pipelines (e.g., Jenkins, Azure DevOps, GitLab CI). Automate end-to-end tests for applications hosted in AWS (e.g., EC2, Lambda, S3, API Gateway, RDS). Collaborate with DevOps and cloud teams to validate deployments and monitor test environments. Write test scripts using languages like Python and/or Java Use tools like Selenium, Playwright, Cypress, or REST-assured for automation. Monitor and analyse test runs using tools like CloudWatch or CloudTrail. Contribute to test coverage improvements and ensure test environments are properly configured. Analyse test results, identify trends, and provide clear and actionable feedback to the team. The existing team is spread across globally and includes Developers, QA, Product Owners, Product Managers, Architects with strong technical and analytical skills. We have a great skill set in Python, Java Programming, Selenium, Playwright, SQL & AWS to name a few of the technologies. You would be part of large Technology Group responsible for delivering world class products and innovative solutions in the field of Intellectual Property Hours of Work This is a full-time opportunity with Clarivate. 9 hours per day including lunch break.

We are looking for a Sr Delivery Manager to join our Delivery Management Team in India. This is an amazing opportunity to work with typically one big Delivery Team or within 3 medium-size Product Development projects, including newly formed or challenging teams. You can also effectively & independently manage end-to-end medium-sized projects (effort range of hundreds of person-days). The Delivery skillset includes both traditional Project Management and Agile Coaching within it. The Delivery Function We are seeking an experienced Sr Delivery Manager to oversee and manage the delivery of projects and programs within our Agile framework. The Lead Delivery Manager will be responsible for ensuring that teams adhere to Agile principles and practices while delivering high-quality products and services that meet business objectives. This role requires strong leadership skills, expertise in Agile methodologies, and the ability to coordinate cross-functional teams in a dynamic and fast-paced environment. About You - experience, education, skills, and accomplishments Bachelor s Degree or equivalent (Nice to have: Technical Degree) Minimum 7 Years of Relevant Experience Project Management related certification (PMP, Agile, etc.) It would be great if you also had . . . Understanding/exposure to Agile transformation within organization. Exposure working with multi-cultural, global, and remote teams along with ability to adapt to change. Knowledge of software development/delivery lifecycle (SDLC) & agile best practices (like DevOps, BDD, CI/CD). You are fluent in understanding, measuring, and improving outcome metrics of the team and are hands-on with Jira and project & board administration. PMP certification would be a plus. Working with development teams Monitor team performance using Agile metrics such as velocity, burn-down charts, and cycle time. Identify areas for improvement and work with teams to implement changes. What will you be doing in this role? Creates project plans (scope, timeline, resourcing) in collaboration with all stakeholders from different areas. Provides day-to-day oversight of the project. This involves constantly monitoring the projects progress, identifying bottlenecks, and, working with all stakeholders (product, tech, delivery management) to decide the necessary actions to keep the project on track. Constantly engages in dependencies management (outside the teams) and Impediment removal. Manages potential risks, and work with the team to develop mitigation strategies. Facilitates change management by assessing the impact of changes, communicating them to the team, and adjusting project plans accordingly. Is the primary point of contact for stakeholders, including Top Management, facilitates transparent and timely communication regarding project status. Keeps a record and manages SOWs signed with our vendors, their associated POs, and the review and approval of invoices. Tracks expenditures to ensure proper capitalization ratios. Is an expert in project management, Agile and other Industry Best Practices, and can select/combine and coach the team to meet project goals. Actively contributes to evolve internal delivery processes / framework.