Company Description Cinzac Group, through its association with Thermax and Ashok Leyland, has been at the forefront of offering the highest quality equipment, services, and parts support for customers in need of energy-efficient and reliable Boilers, Heaters, and Diesel Generator Sets. Role Description This is a full-time remote role for a Service Engineer. The Service Engineer will be responsible for troubleshooting technical issues, providing field service support, offering technical support to clients, and performing maintenance and repair tasks. The role involves working closely with clients to ensure their equipment is functioning correctly and providing solutions to technical problems as they arise. Qualifications Must know Malayalam - Ideally a Keralite Must have own Motorcycle / Scooter Must have the passion to learn and improve Must have an interest in Troubleshooting and mastering Technical Support skills Must have the ability to work independently and remotely Good to have Experience in Field Service and Maintenance & Repair Good to have Excellent Communication skills Good to have Strong problem-solving and analytical skills Relevant certifications or technical training is beneficial - ITI, Diploma, BTech in Mechanical, Electrical, Electronics, Automobile, etc.
As a Service Engineer at Cinzac Group, you will play a crucial role in ensuring the smooth operation of energy-efficient and reliable Boilers, Heaters, and Diesel Generator Sets for our clients. Your responsibilities will include troubleshooting technical issues, providing field service support, offering technical assistance to clients, and conducting maintenance and repair tasks. By working closely with our clients, you will guarantee that their equipment functions optimally and provide effective solutions to any technical challenges that may arise. Key Responsibilities: - Troubleshoot technical issues related to Boilers, Heaters, and Diesel Generator Sets - Provide field service support to clients - Offer technical assistance and guidance to clients - Perform maintenance and repair tasks on equipment - Ensure that client equipment is operating efficiently Qualifications Required: - Proficiency in Malayalam - Preferably a Keralite - Ownership of a Motorcycle/Scooter - Eagerness to learn and enhance skills - Interest in Troubleshooting and mastering Technical Support abilities - Capability to work independently and remotely - Desirable Experience in Field Service and Maintenance & Repair - Excellent Communication skills - Strong problem-solving and analytical skills - Relevant certifications or technical training such as ITI, Diploma, BTech in Mechanical, Electrical, Electronics, Automobile, etc., would be advantageous,