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CIKITSA INDIA

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1 Job openings at CIKITSA INDIA
Customer Experience Specialist

Bengaluru, Karnataka, India

0 years

INR Not disclosed

On-site

Full Time

About Cikitsa India Cikitsa India is a leading healthcare facilitation company connecting patients with top hospitals across India. We specialize in guiding domestic and international patients through every step of their medical journey from appointments and hospital coordination to travel assistance and post-treatment care. ???? Internship Opportunity Customer Care Executive (Bengali Speaking) Location: Bangalore Type: Internship About the Role Cikitsa India is looking for enthusiastic Customer Care Executive Interns who can effectively connect with patients and hospitals, bridging communication between both. The role primarily involves calling, coordination, and follow-ups to ensure a smooth medical journey for our patients. Key Responsibilities Make outbound calls to patients for follow-up, appointment scheduling, and information sharing. Coordinate with partner hospitals to confirm patient appointments and medical requirements. Act as the communication bridge between patients and hospitals, ensuring timely updates and smooth processes. Maintain accurate call logs, follow-up lists, and reports. Assist in handling incoming queries via phone or email. Requirements Must be fluent in Bengali (spoken) & comfortable in English/Hindi. Good communication and interpersonal skills. Basic computer skills (MS Office, Email). Ability to multitask and work in a fast-paced environment. Perks & Benefits Internship Certificate upon completion. Hands-on experience in the healthcare facilitation industry. Opportunity to work with leading hospitals across India. Full-time job opportunities Show more Show less

CIKITSA INDIA

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