50 Reviews in Cibt Visas
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James D'Souza
DO NOT GO HERE. They are awful, and almost ruined my holiday. I submitted my application well in advance and had no reply for almost 14 days. They do not take any responsibility and are very good at passing the ball back to the clients …
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Kerry Anderson
You can hardly call this service. Communication is automated on a good day on a bad day non-existent. I finally got through to a person who told me that they had not received any of the documents I had spent hours uploading for my family's …
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V H
Paid SGD575.84 for my helper's China VISA application. Submitted all the requested documents including work permit, helper's passport, singpass app details etc on 27 Jan. Subsequently, on 29 Jan, CIBT also approved my helper's passport …
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Avradeep Bhattacharya
I am very confused what is their "premium" service is all about. You raise a "premium" case you get robo responded. You need help you have to call and wait. You get a generic answer. And then their "Document Pickup" (which is again charged …
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quinn sullivan
I needed an urgent visa for entering into China (5 day turnaround). Called on a Monday morning, and was assured that it would be no problem. I submitted the order with all of my paperwork on Monday afternoon and evening, as the original …
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Satheesh Kumar Ilu
I dropped off the passport and everything here. Good service. Expensive , but it is corporate travel agent, you can expect that. You need to look for 135 Cecil street blue color neon lights, next to state bank of india bank. It is on level 7 of MYP tower. Need badge for lift.
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JL
Horrible customer service, the agent sounds so annoyed and unhelpful, does not answer my question. She does not have the professionalism and proper training as an agent. Please give you agents retraining
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Amit Morya
I signed up for CIBT premium visa services to get the visa done for a country due to an urgent travel requirement. However, after filling out the details online I waited for more than a day and after no one called I decided to call them. …
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Sharika Menon
The most ridiculously expensive visa service agent I've used, and they're not even upfront about their costs, you'll be in for a bit of a shock once the final invoice comes through. There are plenty of other agents who are a bit more sincere out there. Will not ever be using CIBT ever again.
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Peter Wong
The person who answered the phone and handled the inquiries was the worst I've ever encountered. She had no understanding of the questions being asked and provided very confusing answers. CIBT needs to improve its customer service and ensure that representatives are knowledgeable in answering questions.