Job Title: Customer Support Manager – Real Estate Portal Location: Chennai Employment Type: Full-time About Us: We are a leading real estate portal dedicated to helping buyers, sellers, and renters navigate the property market with ease. With a user-centric approach and innovative solutions, we’re growing fast — and we’re looking for a proactive Customer Support Manager to lead and elevate our customer experience. Role Overview: As a Customer Support Manager, you will lead our support team to deliver outstanding service to users across all touchpoints. You’ll be responsible for setting up efficient processes, handling escalations, and using feedback to improve the overall customer journey. Key Responsibilities: • Lead and manage the customer support team, ensuring timely and effective resolution of customer queries • Design and implement customer support strategies and processes • Monitor key metrics (CSAT, response time, resolution rate, etc.) and continuously improve service performance • Handle complex customer complaints and escalations professionally • Collaborate with product, tech, and sales teams to resolve issues and improve the user experience • Recruit, train, and mentor support team members
Job Title: Sales Manager – Real Estate Portal Location: Chennai Employment Type: Full-time Experience: 3–7 years Industry: PropTech Reporting To: Head of Sales Job Summary: We are seeking a dynamic and results-driven Sales Manager to lead and grow our sales operations for our real estate portal. The ideal candidate will have a strong background in sales, preferably within the real estate or online portal space, and a proven ability to drive revenue, build client relationships, and lead high-performing teams. Key Responsibilities: • Develop and execute strategic sales plans to achieve targets and grow portal revenue. • Identify and onboard real estate developers. • Maintain and grow relationships with existing clients to ensure high customer satisfaction and repeat business. • Lead, mentor, and manage a team of sales executives. • Monitor market trends and competitor activities to identify new business opportunities. • Prepare and present regular reports on sales performance, forecasts, and pipeline status. Key Requirements: • Any Bachelor’s degree, or (MBA preferred). • 3–10 years of experience in sales, preferably in real estate, or online portals. • Strong communication, negotiation, and presentation skills. • Proven track record of achieving and exceeding sales targets. • Familiarity with CRM tools and digital sales platforms. • Self-motivated with a growth mindset and team leadership qualities. Preferred Skills: • Experience selling digital advertising or lead generation products. • Understanding of real estate market dynamics and customer behavior.
Job Title: Junior Content Writer – Real Estate Portal Location: Chennai Employment Type: Full-time About Us: We are a fast-growing real estate platform focused on providing innovative property solutions to homebuyers, investors, and real estate professionals. With a strong commitment to quality content and customer engagement, we’re looking for a talented Junior Content Writer who can bring our brand to life through compelling narratives and strategic content. Role Overview: As a Junior Content Writer, you will be responsible for creating, managing, and optimizing high-quality content across our website, blog, email campaigns, social media, and other digital channels. Your deep understanding of the real estate industry will help inform and educate our audience, drive traffic, and support our overall marketing and SEO goals. Key Responsibilities: • Write clear, engaging, and SEO-optimized content for blogs, landing pages, guides, listings, newsletters, and more • Create thought-leadership articles, market reports, and in-depth analysis of real estate trends • Collaborate with marketing, product, and SEO teams to develop content strategies that align with business goals • Edit and proofread content to ensure accuracy, grammar, and brand consistency • Conduct research on market trends, competitors, and customer needs to ensure content relevancy • Manage and update the content calendar Requirements: • 1+ years of experience in content writing, preferably in the real estate or property tech sector • Exceptional writing, editing, and storytelling skills • Solid understanding of SEO best practices • Ability to simplify complex topics for a general audience • Strong research and analytical skills • Bachelor’s degree in English, Journalism, Marketing, or a related field.