Central Operations Manager

Job Summary

We are seeking an experienced, process-driven Central Operations Manager to oversee the backbone of our growing ecosystem. In this critical leadership role, you will manage end-to-end central operations, supply chain logistics, central kitchen/warehouse coordination, and standardized operational workflows across all outlets and Vardhaman Shop hybrid locations.

The ideal candidate will ensure absolute consistency in food quality, streamline inventory flows, optimize cost margins, and establish bulletproof Standard Operating Procedures (SOPs) to support our aggressive multi-city expansion.

Key Roles & Responsibilities

1. Central Kitchen, Warehouse & Supply Chain Management:

o Oversee daily operations of the central production unit, warehouse, and dispatch hubs (ensuring seamless inventory flow of proprietary masalas, gravies, tea blends, and bakery items).

o Monitor inventory levels, stock rotation, and raw material procurement to prevent stockouts and minimize wastage.

o Establish strict quality control (QC) checkpoints from raw material sourcing to final packaging and franchise dispatch.

2. Standard Operating Procedures (SOPs) & Compliance:

o Develop, implement, and audit comprehensive SOPs across kitchen operations, front-of-house service, hygiene, and safety protocols for all company-owned and franchise outlets.

o Ensure strict adherence to food safety, FSSAI regulations, health standards, and labor laws across all operational units.

3. Franchise Operational Support & Training:

o Act as the primary operational liaison for new and existing franchise partners, helping them set up kitchen lines, POS systems, and inventory workflows.

o Design and execute regular training programs for store managers, chefs, and frontline staff to guarantee uniform taste and service quality group-wide.

4. Process Optimization & Cost Control:

o Analyze operational data, cost metrics, food wastage reports, and supply chain efficiencies to drive continuous cost-saving initiatives without compromising quality.

o Evaluate and onboard reliable vendor networks, negotiating bulk pricing contracts for raw materials and packaging.

5. Cross-Functional Collaboration:

o Work closely with the Business Development team to ensure new franchise stores are supplied and operationally ready ahead of launch dates.

o Coordinate with the management team to scale operational capacity as new formats (like the Vardhaman Shop hybrid model) roll out.

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Flexible schedule
• Paid time off
• Provident Fund

Work Location: In person