Center Manager

Centre Manager

About the Role

QI Spine is looking for an experienced Centre Manager to take complete ownership of clinic operations, revenue, P&L, patient experience and team performance.

The ideal candidate should have strong experience in healthcare/clinic management, P&L ownership, team handling and revenue generation.

LOCATION:

Key Responsibilities

• Own clinic revenue, P&L and monthly business targets.
• Drive patient acquisition through BTL activities, referrals, health camps and local marketing.
• Improve patient conversion, ARPP, renewals and collections.
• Ensure excellent patient experience and service quality.
• Manage day-to-day clinic operations, scheduling, inventory and infrastructure.
• Lead and motivate a team of Doctors, Physiotherapists, Counsellors and Front Desk staff.
• Monitor team productivity, attendance, performance and manpower requirements.
• Ensure compliance with SOPs, clinical protocols and regulatory standards.
• Track clinic KPIs and prepare daily/weekly/monthly MIS reports.
• Handle patient escalations and drive timely resolution.

Key Requirements

• Graduate in any discipline; MBA/PGDM preferred.
• 5-10 years of total experience with 3+ years in Centre/Clinic Management.
• Experience in Healthcare, Physiotherapy, Diagnostics, Dental, Eye Care or Hospital chains preferred.
• Strong experience in P&L/revenue management and team leadership.
• Exposure to patient counselling, sales conversion and local marketing.
• Strong analytical, communication and stakeholder management skills.
• Proficiency in MS Excel/Google Sheets and MIS reporting.
• Strong ownership mindset with a target-oriented approach.

Why Join QI Spine?

• Opportunity to independently manage a high-impact healthcare centre.
• Performance-linked incentives.
• Structured training and career development.
• Growth path: Centre Manager Senior Centre Manager Area/Cluster Manager Zonal Head.
• Be part of a mission-driven organisation helping patients Avoid Surgery, End Pain.

SALARY:

Interested candidates can apply with their updated CV.

zenaida.gracias@qispine.com