CCS Global Tech

We’re Hiring: Senior Manager / Director of Operations Location: Remote (Working EST hours: 6:30 PM – 3:30 AM IST) Company: CCS Global Tech Are you a strategic business operations leader ready to drive excellence in IT Services & Staffing? We are seeking an experienced Senior Operations Manager / Director of Operations to lead and optimize internal business operations, SOPs compliance, ERP Implementation and Automation and foster cross-functional collaboration across our global teams. Key Responsibilities: Oversee end-to-end internal operations for IT services and staffing engagements. Develop and implement SOPs, ERP Implementation and Automation and Process Excellence. Drive process automation and ERP integration to enhance efficiency. Partner with cross-functional teams (Sales, HR, Technology, Delivery) to ensure seamless client service. Conduct audits, risk assessments, and deliver executive-level reporting. Champion continuous improvement and innovation in operations. What We’re Looking For: 10–20 years of leadership experience in IT services / staffing operations. Excellent communication and stakeholder management skills with the ability to influence without authority . Degree in CS/IT + MBA (preferred). Global experience is mandatory. About Us: CCS Global Tech and Helm360 are US-headquartered IT solutions companies with 20+ years of global experience. We deliver IT consulting, cloud solutions, BI, ERP, staffing, and managed services to Fortune 500 clients and government entities. www.helm360.com/ https://ccsglobaltech.com/ #Hiring #BusinessOperations #ProcessImprovement #ProcessExcellence #ERPImplementation #SOPFormation #Automation #ContinuousImprovement #Compliance