About the job: As a Customer Service Executive at Caripath International Academy, you will be at the forefront of providing exceptional service to our students and parents. Your role will involve answering inquiries, resolving complaints, and ensuring a seamless experience for all customers. Key Responsibilities: 1. Respond to customer inquiries via phone, email, and in person 2. Resolve customer complaints in a professional and timely manner 3. Maintain accurate records of customer interactions and transactions 4. Assist with enrollment and registration processes 5. Provide information to customers about courses, schedules, and fees 6. Use MS Office and MS Excel to track and analyze customer data 7. Collaborate with other departments to ensure customer satisfaction If you have excellent communication skills, a strong proficiency in English (both spoken and written), and are proficient in MS Office and MS Excel, we want to hear from you! Join our team and be a part of shaping the future of education at Caripath International Academy. Apply now! Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 4,40,000 /year Experience: 1 year(s) Deadline: 2025-08-13 23:59:59 Other perks: 5 days a week Skills required: MS-Office, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) About Company: CariPath International Academy is an online coaching platform founded in 2019 by Fatha Khan. Authority Architect, 2-time Author, and 3-time TEDx Speaker. With a mission to help coaches, consultants, and corporate professionals build authority, influence, and income, CariPath has impacted over 1,000+ professionals and helped 250+ aspiring authors become published. Our signature programs include Communication Mastery, Content Mastery, Book-Writing Mastery, Coaching & Mentorship, TEDx Training, and Startup Business Coaching, each designed to unlock high-income potential and create visible, trusted personal brands. Backed by hundreds of 5-star reviews on Trustpilot and LinkedIn, CariPath continues to lead the way in turning expertise into legacy.
About the job: Key responsibilities: 1. Call webinar attendees to schedule 1-on-1 Clarity Sessions with Fatha Khan 2. Share session details, handle basic objections, and confirm slots 3. Call participants post-session to collect feedback and share relevant next steps 4. Record feedback accurately for internal review 5. Reach out to students who missed sessions and encourage rejoining upcoming ones 6. Troubleshoot barriers to attendance and ensure timely follow-ups 7. Make timely calls to ensure strong attendance for live webinars, masterclasses, and coaching sessions 8. Remind clients about pending dues in a professional and respectful tone 9. Share payment links and resolve basic queries 10. Handle inbound queries and resolve issues with empathy and clarity 11. Maintain CRM records and escalate issues when required Requirements: 1. Demonstrate strong spoken communication in English and Hindi (Kannada is a bonus) 2. Maintain a friendly, confident, and professional tone on calls 3. Build rapport and drive action effectively 4. Be organized with strong follow-up skills 5. Show familiarity with basic CRM tools (training will be provided) 6. Possess a growth mindset and passion for people development Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 2,50,001 /year Experience: 1 year(s) Deadline: 2025-08-21 23:59:59 Skills required: MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) About Company: CariPath International Academy is an online coaching platform founded in 2019 by Fatha Khan. Authority Architect, 2-time Author, and 3-time TEDx Speaker. With a mission to help coaches, consultants, and corporate professionals build authority, influence, and income, CariPath has impacted over 1,000+ professionals and helped 250+ aspiring authors become published. Our signature programs include Communication Mastery, Content Mastery, Book-Writing Mastery, Coaching & Mentorship, TEDx Training, and Startup Business Coaching, each designed to unlock high-income potential and create visible, trusted personal brands. Backed by hundreds of 5-star reviews on Trustpilot and LinkedIn, CariPath continues to lead the way in turning expertise into legacy.